The staff at Novella Balcony were incredibly friendly and helpful, always available to assist. The apartment had excellent air conditioning and a lovely roof terrace. The amenities like the washing machine and iron were very useful. The location was convenient for the train station and main tourist areas, but in a quieter neighborhood.

We felt very well taken care of, with nothing being too much trouble.

We had a fantastic time during our New Year's stay in this cozy apartment. The two bathrooms and showers were a great convenience for our family. We also loved the excellent wifi, which kept our older children entertained. The location was key, conveniently close to the train station and the main tourist areas. Plus, there were plenty of restaurants nearby to satisfy our taste buds. a wonderful experience.

There were a few downsides to our stay. First, the narrow stairs leading up to the apartment were quite challenging to navigate with our luggage.

I absolutely loved my stay at the Novella Benedicta Apartments. The location was incredibly convenient, just a short walk from the train station and close to all the main attractions. The apartment itself was charming and had everything I needed, including a well-equipped kitchen and two bathrooms, which was great for my group of five. The rooftop terrace was a highlight, offering a lovely place to relax and enjoy the views. The service provided by the staff was excellent, and I plan on staying here again in the future. I highly recommend this apartment for a comfortable and enjoyable stay in Florence.

We had a fantastic stay at this spacious, clean and comfortable apartment. The decor was lovely and the amenities were great, including a full-sized refrigerator and a washing machine. The location was perfect, within easy walking distance to the train station and main sights. The staff, particularly Alex at reception, were extremely helpful and made us feel welcome. I highly recommend this apartment for a wonderful stay in Florence.

The location of this hotel was perfect! It was super convenient for public transportation and exploring the local neighborhood. The room was small, but clean and well decorated. The staff were incredibly friendly and courteous.

No issues.

Lovely terrace for enjoying breakfast or a drink in the evening. The apartment is very spacious, with 3 bedrooms and 2 toilets, perfect for a group of 5 people. The manager, Francesco, is friendly and always ready to assist. The location is convenient, just a 5-minute walk from the train station and within walking distance to main sites. Free baggage deposit is available for late departures.

Spacious, clean apartment with new appliances, including a washing machine. Convenient location for walking to attractions and conference center. Friendly and efficient owner/staff. Good wifi for older children. a wonderful stay.

I had a fantastic stay at a spacious and homely apartment that felt like a home away from home. The apartment was well laid out, with plenty of space for my family of four. The location was great, close to the train station and all the key sights. The kids loved having their own space upstairs. The kitchen was properly equipped, allowing us to prepare real meals. The apartment was very clean and had a washing machine. We could easily have stayed for a week or more. The convenience of a large supermarket just a few minutes walk away was a plus. The staff were fantastic and very accommodating. I would love to stay there again. I highly recommend this apartment for a family trip.

I recently stayed at Novella Benedicta in Florence for a week with a group of friends. The hotel's location near the train station was incredibly convenient, especially when hauling our luggage. The air conditioner was a lifesaver in the scorching 40-degree weather. We loved spending time on the terrace, enjoying the views. The fully equipped kitchen made it easy for us to cook meals at home. Having two bathrooms was a great help for a group of five. The service was top-notch, and I plan on staying here again in the future!

We had a fantastic stay at this apartment. The staff were extremely friendly and helpful, always available to assist us. They even stored our bags on our last day. The apartment had great facilities including air conditioning, a washing machine, and two bathrooms with showers. The location was very convenient, close to the main train station and within walking distance to the main tourist areas. The neighborhood was more relaxed and not crowded with tourists.

All good.

We got great value for our money with the Novella Benedicta Apartments. The room was spacious, comfortable, and had a lovely balcony. The location was perfect, close to the river and the city center, with shops and restaurants nearby. The staff was friendly, helpful, and made us feel welcome throughout our stay.

The only thing that could make the breakfast better would be more variety in the food options.

The apartment was spacious and spotless, with excellent air conditioning and Wi-Fi. The central location was perfect, close to the train station and within walking distance of the city center. Having a good shower and cooking facilities made it feel like a home away from home.

The stairs were a bit challenging, especially for those with mobility issues. The lack of comfortable seating in the living area and on the balcony was a downside, as well as the unusual and mismatched ornaments scattered around the apartment.

The apartment was spacious and had a charming, old-fashioned vibe. It had a balcony with chairs and a table, which was a nice touch. The location was key, being close to the river and the center. There were good corner shops and restaurants nearby. The hosts were friendly and helpful.

There were quite a few stairs to walk up to the apartment, which was a bit tiring. Another downside was that the apartment did not have an elevator.

Centrally located between the train station and attractions. Safe for solo female travelers. Well-lit laneway at night. Apartment had all necessary amenities. Ideal for larger groups. Free baggage storage available.

I recently stayed at Novella Balcony in a great location between the train station and the main attractions. The apartment was exactly as shown in the pictures and had everything I needed. As a solo female traveler, I felt safe in the well-lit laneway. The staff were incredibly friendly and helpful, offering assistance if needed. I appreciated the amenities like air conditioning, washing machine, and two bathrooms with showers. The apartment's roof terrace was also a lovely feature. I would definitely stay here again!

Can recommend this hotel.