The service here is top-notch, with amenities such as dry cleaning, housekeeping, laundry, and tours/ticket assistance. The room amenities include ironing facilities, heating, air conditioning, tea and coffee facilities, and a mini-bar. The hotel also has a sitting area and terrace, which are great for relaxing. The rooms are soundproofed and provide a peaceful atmosphere. The garden is beautiful with comfortable garden furniture. The breakfast provided is excellent, and the restaurant offers a variety of options including special diet menus. The staff at the hotel are friendly and efficient. The hotel also has a leisure sun terrace and a garden area, providing additional relaxation options. The Wi-Fi is reliable and there is luggage storage available. The 24-hour reception is convenient, and the express check-in/-out makes the process smooth. this hotel offers enhanced comfort and quality services, making it a great choice for a stay.

The best thing about my Christmas stay was the location of the hotel. It was conveniently close to the train station and all the main attractions in the city. I didn't have to waste any time waiting for transportation and could easily walk to the famous landmarks in about 20 minutes. Another thing I liked was the spacious room. It was bigger than I expected and had enough space for all my belongings. The bathrooms were also nice and modern, with a large shower that had excellent water pressure. the location and the room were the best aspects of my stay.

The worst aspect of my stay was the lack of amenities in the room. There was no kettle for making tea or coffee and I don't recall seeing a minibar either.

I recently stayed at this hotel in the heart of Florence and enjoyed my stay very much. This place is located in a quieter street, but still within walking distance of all the attractions. The fountain in the garden area is so calming, it makes you forget you're even in a city. The staff, whether at the reception desk or breakfast room, were hardworking and provided great service. The room amenities were perfect with ironing facilities, tea and coffee facilities, and a mini-bar. The happy hour was a nice surprise and the breakfast buffet had everything I needed to start my day.

Would definitely recommend this hotel to my friends.

The deluxe room was spacious, clean, and had a charming courtyard view. The location was convenient, close to must-see sites, great shopping, and wonderful restaurants. The staff was efficient and pleasant during check-in, and we even received a complimentary upgrade. The room had ample storage space, a fully stocked minibar, and a private balcony with a stunning view. The daily room cleaning was perfect. The air-conditioning provided a comfortable oasis after a day of exploring. Breakfast was a treat with a wide variety of options and a beautifully decorated breakfast room. We also enjoyed a complimentary drink in the hotel bar, with delicious nibbles. The staff was helpful in assisting us with transportation arrangements.

Felt very welcomed, no complaints.

We loved having breakfast on the terrace, with fresh juice and many food choices. The location was perfect, close to attractions and restaurants. Overall we highly recommend this hotel.

I had an amazing stay at this hotel. The staff at Orto De' Medici were incredibly friendly and helpful. Mirella, who checked us in, was lovely and accommodated our request for a more spacious room without any additional charge. The location is perfect, just a short walk from the city center and right by the famous Duomo. The hotel itself is beautiful and really captures the essence of Italy. The breakfast offered freshly squeezed orange juice and barista-made coffee. I couldn't rate this hotel high enough - it truly exceeded my expectations.

Almost perfect 👌

Conveniently located near major attractions, allowing for easy exploration and dining options. Deluxe rooms are recommended for a satisfying stay. The hotel boasts a rich history and offers a peaceful atmosphere. The attentive staff provides prompt assistance and enjoyable breakfast options. A pleasant choice for a centrally located break.

We recently stayed at a hotel in an excellent location, away from the tourist noise by the main area of town, yet within walking distance from every major site and close to lovely restaurants and shopping. The room was spotless, the staff was pleasant and helpful. The garden where breakfast was served was lovely and a great way to start the day. The terrace and garden also provided a great spot for an evening drink after a long day of exploring.

There was some noise from workmen drilling and hammering early in the morning in one of the days, which was quite disruptive.

The location was perfect, within walking distance to all the main attractions, shopping, and famous sights of this city. The hotel facilities were excellent - clean, modern, and well-maintained. The staff was extremely friendly and went above and beyond to make my stay comfortable. The breakfast offered a wide selection of delicious options, including gluten-free choices.

Absolutely nothing to say about dislikes.

I had an amazing stay at this luxury hotel in Florence. The location was perfect, with all the major sites within walking distance. It was also conveniently close to the train station, making it easy to explore other parts of the city. The hotel itself was situated in a quiet area, allowing for a peaceful night's sleep.

I highly recommend this hotel to anyone seeking a luxurious and comfortable stay in Florence.

The staff was friendly and helpful, and I was given an upgraded garden room. The ambiance of the garden terrace for breakfast was beautiful. The hotel is located in the center and nearby great restaurants. The interior of the building is amazing and beautifully decorated. The superior room with a balcony was quiet and calm. The breakfast buffet was delicious and generous. The staff is polite and professional. The location is perfect for exploring the city. The wifi connection was good and there was a computer/printer available in the reception area.

Felt totally relaxed, no reason to complain.

We had a wonderful stay at a lovely hotel in a beautiful city. The staff were friendly and the breakfast was delicious. The location was perfect, close to restaurants and the center. The room we were upgraded to was spacious and quiet, with a view of the garden courtyard. The cleanliness of the hotel was impeccable and we even got to borrow an umbrella from the reception. we had a great experience and would recommend this hotel. I highly recommend this hotel.

Hotel located close to train station and major attractions. Spacious rooms with comfortable beds. Enjoyed breakfast on the patio.

Some rooms are outdated and in need of refurbishing. Noise from early morning departures.

Great location near top attractions. Helpful and professional staff. Beautiful garden and terrace with delicious breakfast options. Well-maintained and modern interior in bright rooms. Flexible checkout policies.

I had the most amazing stay at this hotel. The staff were incredibly friendly, helpful, and thoughtful. They went above and beyond to make sure my experience was unforgettable. The small touches they added, like remembering my previous stay and putting me in the same room, made me feel valued as a guest. The location of the hotel was perfect, within walking distance of all the major attractions in this city. Plus, the hotel itself was clean, with beautiful common areas that felt like a museum. The breakfast provided was delicious and the staff was always available to assist.

Everything was fantastic.