It was conveniently situated near the train station and within walking distance to all the main attractions. the staff at the reception were incredibly kind and welcoming, providing excellent service throughout my stay. the rooms were spacious, clean, and comfortable, and the bathrooms were well-maintained. I also enjoyed the delicious breakfast, especially the free cappuccino from the made-to-order coffee bar.

All was good 😊

We had a fantastic view of the duomo from our room at Hotel Palazzo Vecchio. The location was incredibly convenient, just a short walk from the train station and all the main historic sites. The staff were friendly and helpful, and the room was clean and comfortable. I would definitely recommend this hotel for a great stay in Florence.

Convenient location near train station. Helpful and friendly staff. Good-sized rooms with air conditioning. Easy and smooth check-in and check-out process. Strong wifi signal. Delicious breakfast. Luggage storage available. Walking distance to main attractions

Can't fault the property in any way.

I stayed at Hotel Palazzo Vecchio for 3 nights while celebrating our 25th wedding anniversary. The room with a balcony and cathedral view was spacious and clean. The location, just a 2-minute walk from Santa Maria Novella Train Station, was perfect for exploring Florence. The staff were incredibly helpful and the breakfast had a good variety of options. a great choice for our stay.

I highly recommend this hotel.

Fantastic location, central and close to train station. Lovely traditional property with nice, clean and quiet rooms. Helpful and friendly staff, 24-hour reception. Great breakfast with hot and cold options. Onsite parking available. Good WiFi connection.

It was all superb.

great hotel, helpful staff & amazing location for exploring Florence. Loved the quiet room with a view of the DOME. Delicious breakfast delivered to our room. Anna gave us great tips. Parking available for car. Perfect choice for our anniversary trip!

Street noise during the night.

The value for money at Palazzo Vecchio was great, with a spacious and clean room with a balcony and cathedral view. The location was convenient, within walking distance to the cathedral, and the staff treated me well, even allowing me to check in early and stamping my boarding pass.

The only thing that could make the breakfast better would be to offer a wider variety of items.

The hotel was conveniently located near the train station, making it easy to travel to and from the hotel with luggage. The staff were friendly and helpful, offering assistance with carrying our bags up the stairs to the hotel. The room had a balcony with a beautiful view, allowing us to enjoy the sights of the city. The hotel was clean and well-maintained, with modern bathrooms and good water pressure in the shower. The WiFi connection was strong and reliable. Breakfast provided at the hotel was delicious. Onsite parking was available, albeit at an additional cost.

The room I was assigned was on the top floor, which was difficult to access as the elevator did not reach that floor. The room had a low ceiling in the toilet area, which made it uncomfortable for taller guests.

Great breakfast, fluent English speaking and friendly front desk staff. Extremely convenient location near train station and within easy walking distance to popular tourist areas. Superb for those arriving by train.

The breakfast was fine and there were complementary biscuits and coffee in the room. the location was convenient because it was close to the train station and the main attractions.

The heating wasn't working and it was freezing, especially at night. the staff was unhelpful and didn't take any corrective actions to fix the problem.

Convenient location near the train station. We enjoyed exploring the city center and visiting the Mercado Central nearby. The breakfast room was spacious and served a variety of delicious options, especially the cappuccinos and nutella toast. we would recommend this hotel for a pleasant stay.

The hotel's location was perfect for us. It was right in the center of the city, just a short walk away from the train station. This made it incredibly convenient for exploring the city and catching our train to other destinations. Additionally, there was a tourist information center located behind Santa Maria Novella Church, which was very close to the hotel.

Everything was fantastic.

Convenient location near train station and restaurants. Friendly staff and good breakfast. Rooms clean, quiet, and some have balconies with views. Seamless room change. Onsite parking available for a fee. Excellent English-speaking staff, fresh and tasty morning breakfast with good coffee.

Our stay at Palazzo Vecchio was fantastic. The staff were friendly and helpful, making us feel welcome from the moment we arrived. The bed was incredibly comfortable, ensuring a great night's sleep. The breakfast, while not offering a huge variety, was still good by Italian standards and the coffee was excellent. The location of the hotel was perfect, being centrally located and within walking distance to all the main attractions. We also appreciated the outdoor seating area for smokers. it was a great experience and we would highly recommend Palazzo Vecchio.

Not obvious to find 👎

It made it incredibly easy to explore the city and visit Santa Maria Novella's Church. The staff were friendly and attentive, always willing to help with anything we needed. The rooms were clean and comfortable, with excellent lighting in the bathroom. We were lucky enough to have a room with views of the Duomo, which was truly breathtaking. And the breakfast. wow! They served real cappuccinos made on the spot, a great way to start the day.

No major issues, everything was just fine.