Had a fantastic Christmas stay in the heart of a beautiful Italian town. The staff were super friendly and helpful, making us feel right at home. The breakfast spread was amazing, with lots of delicious options to choose from. The location couldn't have been better, just steps away from the main shopping street but still quiet and peaceful. The onsite parking was a bonus, although a bit tight for bigger cars like ours. Loved the complimentary brandies in the lounge when we returned to the hotel.

The only downside was the noise from the plumbing, especially when the toilet was flushed at night. It woke up both of us and disturbed our sleep.

Friendly staff, comfortable bed, clean room and bathroom, plentiful breakfast with great selection, nice extra touches of complimentary fruit and cognac, great location within city walls.

Nothing it was perfect.

We had a fantastic stay in this hotel. The location in the centre of the beautiful old town was excellent. The hotel facilities were great, especially the lovely room and the well-presented communal sitting area. The staff were superb, especially Sarah, who went out of her way to make us comfortable. The breakfast was fantastic, and the option for private parking was so convenient.

Everything is what we need and want.

Beautiful setting, antique furniture, large rooms, elegant dining room, great location

Nothing to mention

The location of the hotel was great, close to everything and near good restaurants. The room and bathroom were clean and comfortable, and the staff was friendly and helpful. The breakfast had a lot of choices, including made-to-order options. The hotel also had a nice terrace where you could relax. The Wi-Fi was fast and reliable.

That there was no outside area, which would have been even better.

Helpful staff, clean rooms, great breakfast with lots of options, convenient location near city center, free water and fruits available all day.

All was perfect.

I had a fantastic stay at a charming B&B in the heart of a historic city. The room was spacious and impeccably clean, with a comfortable bed and a large bathroom. The owners, a friendly mother and son, were incredibly helpful and provided great recommendations for exploring the area. The location itself was perfect, with plenty of nearby attractions and a peaceful atmosphere. The breakfast was delicious, with sinful pastries and a delightful cappuccino. Despite a few minor drawbacks, like motion sensor lights in the hallway and a basic bathroom, my overall experience was wonderful. I would definitely recommend this B&B for a unique and enjoyable stay. I highly recommend this hotel.

We stayed at this comfortable, stylish, and clean hotel for a few nights. The 15th-century building has been beautifully decorated with attention to detail and period furniture. The location is quiet yet near the center of town. The owner, Daniela, was always helpful and served an amazing breakfast in a delightful room. Onsite parking, albeit tight for big cars, was provided, ensuring our vehicle was safe. The complimentary brandies in the lounge were a nice touch.

Do recommend this hotel.

The attention to detail was fantastic, with period furnishings and high ceilings in the room. The comfortable big bed ensured a great night's sleep. The staff were incredibly friendly and helpful, providing excellent service. And the breakfast, oh my, the freshly baked pastries and the soft boiled eggs were a delightful start to the day.

No negative aspects, everything was perfect.

Great breakfast, charming interiors, welcoming staff, generous personal touches, spacious suite, stylish and chic decor.

Could not be improved in any way.

We had an amazing time staying in a charming B&B nestled in the heart of the historic center. The location was perfect – close to everything and within walking distance of all the main attractions. Our room was spacious and beautifully furnished in traditional Tuscan style. The bathroom was spotless and had high-quality toiletries. The service was exceptional, with the friendly and generous hosts going above and beyond to make our stay comfortable. And let's not forget the delicious breakfast with a wide variety of fresh pastries, eggs cooked to order, and freshly squeezed juices. The personal touches, like complimentary drinks in the mini-fridge and fruit/snacks available throughout the day, were a pleasant surprise. The common room was cozy, offering a peaceful retreat after a day of exploring. While an outside area would have been even better, it didn't hinder our enjoyment one bit.

The confusion about the property's location, as it was part of a museum. We had to wait for someone to let us in, which was a bit disorganized.

The location of the hotel was perfect, right in the heart of the city. It was easy to explore the surrounding area and visit all the attractions. The staff at the hotel were friendly and helpful, always ready to assist with any questions or needs. Additionally, the room was clean and well-maintained, providing a comfortable space to relax after a day of exploring.

The noise levels at the hotel were quite high, especially during the New Year celebrations. It was difficult to get a peaceful night's sleep with the loud music and festivities happening nearby.

I recently had the pleasure of staying at this charming hotel in the heart of a beautiful old town. The attention to detail was impressive, from the high ceilings in the comfortable rooms to the warm ambiance created by the wood-burning fireplace. The staff were friendly and attentive, making me feel right at home. The breakfast was a delight, with a variety of freshly baked pastries and the highlight for me was the soft-boiled eggs cooked to perfection. The hotel truly exceeded my expectations and offered great value for money.

Everything was perfect, nothing could be improved upon.

During our stay at Relais San Lorenzo, my husband and I were pleasantly surprised by the warm hospitality and generosity of the family running the B&B. They made our 40th wedding anniversary extra special by upgrading us to their best suite of rooms. The location of the B&B was ideal, right in the center and near San Frediano. We loved exploring Lucca, a beautiful and amazing place. The breakfast provided was top-notch, with a wide selection of delicious food. We also appreciated the little touches like fruit and drinks available for guests throughout the day. The rooms were cleaned to perfection every day, and the man serving us breakfast was friendly and helpful. we had a truly wonderful experience at Relais San Lorenzo Bed & Breakfast and would highly recommend it.

Beautifully decorated room, comfortable bed, huge bathroom with a great shower. Common room with a fireplace and provided liquor was a cozy touch. Individualized breakfast with eggs. No elevator, but worth the climb!