For the price we paid, we got incredible value with a charming room filled with beautiful antique furniture and a convenient location just a short walk from the Duomo. The staff, especially Mr. Andrea, was incredibly kind and accommodating, allowing us to check-in early and even upgrading our room. The hotel had all the necessary facilities, including a coin-operated coffee machine and a water dispenser in the lobby, making our stay comfortable and enjoyable.

The breakfast experience could have been improved with a wider variety of options.

The location of the hotel is perfect, as it is close to the bus stop and within walking distance of the train station. It is also conveniently situated in the heart of the old city, allowing easy access to all the attractions. The room was nicely decorated and fairly clean. The staff was kind and helpful, making our stay enjoyable.

The shared bathroom had some issues with drainage, and the toilet often backed up.

Our stay at the hotel was great. The location was perfect, just a short walk from the train station and major attractions. The host was friendly and provided us with a map and helpful tips for exploring the city. We were also pleasantly surprised to find a laundromat nearby. The room, though small, was comfortable and had everything we needed. I would highly recommend this hotel for its convenient location and affordable price.

The host, Mr. Andrea, is incredibly kind and accommodating. Even though we arrived late at night, we were still able to check in. The location is conveniently near the main train station and walking distance to the city center. The shared bathrooms are clean and spacious. The rooms are comfortable and well-maintained.

Super close to the city center and all the main attractions in the city. Great location in the heart of the old city. Clean and comfortable rooms. Friendly and helpful staff.

Can honestly say there wasn't anything not to like.

The hotel was conveniently located near the main train station, making it easy to explore the city. The rooms were spacious and comfortable, with a sink and shower in each room. The staff were friendly and accommodating, providing fans to help with the summer heat. The shared bathrooms were clean, and the fridge in the room was a useful addition. The central location allowed us easy access to many of Florence's tourist attractions.

The surrounding streets at night did not feel very safe.

Private room with personal sink. Convenient with tea and coffee available. Multiple clean and spacious bathrooms. Amazingly gentle owner who upgraded my room and refunded me for one night

Felt more than at home, nothing to complain about

Great location, walkable to major attractions. Friendly and helpful host. Upgraded room with integrated shower. Convenient access to laundromat. Nice stone floor

Great value for money and good location. The room was equipped with daily cleaning and convenient amenities, such as free wi-fi and a TV. The hotel is conveniently located near a popular market and tourist attractions.

The room didn't feel very clean and it lacked basic essentials, such as enough towels. The staff was not very friendly and communication was difficult.

The staff at the hotel was incredibly friendly and helpful. They went out of their way to make our stay enjoyable and even upgraded our room at no extra charge. The location of the hotel was perfect, just a short distance from the city center and with easy access to public transportation. Another advantage was the availability of a fan in the room, which was very helpful during our stay in the middle of summer.

The noise from the busy road outside our window, but it was manageable. the lack of a kitchen was a disappointment and made it difficult to prepare our own meals.

The value for money at Souvenir Maya was excellent. The room was comfortable and bright, and the location was perfect for exploring the city on foot. The staff were friendly and accommodating, allowing us to leave our bags before check-in and providing helpful suggestions for our visit.

Menu for breakfast could have more variety.

Staying in this hotel was an absolute delight. We were impressed with the luxurious exclusive amenities provided. The room was spacious, very clean, and tidy. The private facilities were top-notch, providing us with a comfortable stay. Moreover, the hotel's location was perfect, easily accessible from the train station, and just a short walk away from major attractions. The service was impeccable, the staff friendly and polite, catering to our every need.

The only minor issue we faced was a small glitch with the lift. Occasionally, we had to take the stairs as the lift door failed to close properly, causing a delay.

Had a great time staying at Souvenir Maya! The owner and staff were friendly and accommodating. The hotel was clean and had multiple shared bathrooms to choose from. Its location was excellent, just a short walk from the train station and the city center. Definitely worth the money!