The value for money at this hotel was great - comfortable rooms with soft and cozy blankets. The location was convenient, close to popular attractions like Devon House, TGI Fridays, and the Bob Marley Museum. The staff were incredibly friendly and helpful, especially the gentleman who worked the night shift - he definitely deserves recognition!

The only thing that could have been improved was the food for breakfast. It would have been nice to have more options for kids, like cereal.

Front desk and kitchen staff provided excellent customer service. Night shift employee Mark was particularly helpful. The chef prepared delicious food. Property offers a quiet location away from busy areas. Room was clean and comfortable. Conveniently located near attractions and shopping. Transportation assistance available. Staff accommodated requests without hesitation.

This hotel offers great value for money. The prices were very reasonable, especially considering the attention to detail in the rooms with two beds. The location on a side street off a busy main road may be a bit scary to walk on, but it provides a quiet and peaceful environment once you're inside. The staff were friendly and attentive, making sure that everything was accounted for during my stay. Additionally, the free breakfast included was a nice touch, especially for families with kids.

All in all, everything was absolutely fine.

This hotel is conveniently located in Kingston, with easy access to the city's main attractions. The rooms are clean and spacious, with comfortable beds and walk-in showers. The staff is friendly and helpful, providing valuable recommendations for dining and local activities. In addition, guests can enjoy a delicious Jamaican breakfast and refreshments on sale.

One downside to the hotel is the lack of a bar or common lounge area for guests to relax and socialize.

Although I arrived early, the friendly front desk staff stored my luggage and gave me recommendations for nearby sights and restaurants. The complimentary breakfast was a nice touch, although the coffee could have been better. I would recommend this place to fellow travelers.

I had a fantastic stay here. The location was perfect, right in the center of the city, with easy access to transportation and within walking distance of popular attractions like the Bob Marley museum and Devon House. The cleanliness of the hotel was excellent, and the facilities were top-notch. I especially loved the comfortable and quiet environment, perfect for a peaceful stay. The staff were incredibly friendly and helpful, providing me with directions and any assistance I needed. The hotel also had plenty of options to eat in the proximity, making it convenient for dining. I had a great experience here.

Couldn't find any faults at all.

I had the best stay at this hotel! The staff was incredibly helpful and polite, always going above and beyond to assist me. The cleanliness of the rooms was impeccable and the cozy atmosphere made me feel right at home. The location of the hotel was perfect, right in the center of the city and close to everything. I particularly liked how close it was to the US Embassy, making it convenient for me. I was extremely satisfied with the hotel facilities, transportation options, and the fact that it was within walking distance of many popular sites and attractions.

Nothings. The hotel exceeded my expectations in every way.

Convenient location, close to attractions. Comfy bed, spacious rooms. Friendly and helpful staff. Safe area with free parking.

Nothing I didn't like to be fair.

The location of this guesthouse is perfect for exploring the local attractions. You can easily walk to the Bob Marley Museum and Devon House, which are both within walking distance. The warm tangerine color of the guesthouse is inviting, and the rooms are clean and spacious, with the added bonus of air conditioning. The staff is pleasant and helpful, ensuring a hassle-free check-in and check-out process. Complimentary breakfast is provided, with options such as eggs made to order and whole wheat toast.

There is no Wi-Fi available in the rooms, which can be a inconvenience for travelers who rely on internet access.

Great getaway for couples. We received two complimentary massages that were fantastic. the location was ideal, with a short walk to local restaurants and cafes. the room was clean, comfortable, and had a cozy atmosphere. We loved the privacy of the secluded balcony with a stunning view of the city.

The room service was a bit slow and the check-in process took longer than expected. the air conditioning wasn't as effective as we would have liked, which made the room a bit stuffy at times.

If you want to visit Kingston but don't want to break the bank, this hotel is a great option. The value for money is amazing, with affordable prices and attention to detail that really makes a difference. The hotel is tucked away on a quiet side street off a busy main road, which can be a little daunting to navigate if you're planning to explore the city on foot, but the location is still very convenient.

All was ok.

Great location! I loved that Shirley Retreat House is situated in a quiet residential area, yet still within walking distance of popular attractions like Devon House and the Bob Marley Museum. Being able to easily walk or take a bus to these places was incredibly convenient. The complimentary breakfast was delicious, with options like whole wheat toast and eggs made to order. I enjoyed eating in the cozy inside restaurant or relaxing on the front patio. The room was spacious, clean, and had air conditioning. The staff were pleasant and always willing to help. I highly recommend this hotel for its location, amenities, and friendly service.

I recently stayed at a wonderful hotel in Kingston. The staff at Shirley Retreat were incredibly accommodating and helpful. They went out of their way to make sure my stay was comfortable and convenient. The beds were comfortable, the room was clean, and the environment was peaceful. The location was great, with nearby options for food. I also appreciated the added convenience of having a refrigerator in my room. it was a pleasant and secure stay, and I would definitely return.

Couldn't recommend this hotel more.

The room had all the necessary amenities and was spacious enough for two people. It was clean and had plenty of storage options for our belongings. the staff was very accommodating and helped us arrange a tour to nearby Blue Mountain. the location was also great, as we were within walking distance of popular attractions like the Bob Marley museum and Devon House. There were also plenty of dining options nearby.

The room was quite basic and could have used some cozy lighting. the only option was a very bright lamp with white light, which was not the most pleasant before going to bed.

Secure stay with professional staff. Found desired amenities. Worth the cost. Would recommend to family and friends. Super friendly, helpful staff. Great location. Comfortable and quiet, with perfect AC. Enjoyed every minute of the 5-day stay. Would definitely recommend. Serene location near Bob Marley Museum. Friendly and helpful staff. Best breakfast in whole trip. Would stay here again if returning to Kingston.