The hotel's cleanliness, hotel facilities, transportation options, and location close to a metro station and the colosseum are impressive. The rooms are spacious and clean, equipped with modern amenities like air conditioning and TV. The hotel is situated in a safe and quiet area, within walking distance of all the major attractions. Additionally, there are plenty of restaurants nearby, making it convenient for dining options.

All was perfect.

Stayed at a ryokan with stunning garden views and a friendly 24-hour front desk. Free WiFi was a bonus. Also conveniently close to Hakone Gora Park and the Botanical Garden.

Living for supermarket-quality food and paying top dollar for it. just great.

Private baths were beautiful and comfortable, with indoor and outdoor options. Onsens can be reserved twice daily. Water temperature perfect, facilities excellent. Room clean and comfortable, lacking some amenities. One set of yukatas provided. Basic but delicious breakfast. Luggage storage available. Friendly and accommodating staff.

Dogs allowed, private onsen, available staff, convenient driving distance to tourist spots. a highly recommended ryokan for a special anniversary weekend.

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen provides beautiful, quiet rooms perfect for families. Excellent staff, and the well-maintained onsens were a highlight. Surroundings offer serenity with lush greenery and birdsong. Meals were beautifully presented, and nearby museums are a bonus.

Dinner not included. Inconvenient location.

Situé juste à côté de la plage, cet hôtel offre une localisation idéale pour profiter du soleil et de la mer. De plus, il est à proximité de toutes les commodités, ce qui facilite les déplacements. Les chambres sont confortables et bien entretenues, offrant un refuge agréable après une journée bien remplie. Le service est impeccable, le personnel est souriant et sympathique, toujours prêt à aider. Le petit déjeuner est copieux et varié, avec un large choix de plats délicieux. En outre, la piscine est magnifique, parfaite pour se détendre et se rafraîchir.

Le wifi n'est disponible que dans le lobby et autour de la piscine, ce qui peut être gênant pour les voyageurs d'affaires à long terme qui ont besoin d'une connexion internet constante dans leur chambre.

We had a fantastic time at this charming ryokan. We stayed on a Monday night and received exceptional, personalized service from the friendly staff. The indoor and outdoor bath with mineral water was a wonderful treat for our skin, and we even got to bring our dog along. The breakfast was customized to our preferences, with delicious club sandwiches. The staff made us feel like family and we can't wait to return.

Would be happy to recommend this hotel.

This cozy and clean inn offers a traditional Japanese experience with private onsen. The staff is friendly and accommodating, and the rooms are spacious and well-equipped with amenities like hairdryers and mini-fridges. The onsen are private and can be reserved for 50-minute time slots, providing a relaxing and peaceful experience. The breakfast is delicious, and the surrounding gardens offer a beautiful view.

The lack of clear directions to the inn can make it difficult to locate, causing some inconvenience for guests.

The private onsen was a real treat, being able to relax and soak in the hot springs without any distractions. The staff were friendly and helpful, especially with providing tips and recommendations for local excursions. The location was ideal, with easy access to nearby attractions such as the ropeway to Owakudani and Togendai.

The facilities were quite dated and could use some modernization. It was a bit disappointing to see the lack of updates in certain areas.

The location of the ryokan offers beautiful and scenic private baths, both indoor and outdoor, where guests can relax in the perfect temperature of the natural hot springs. The rooms, although basic, are clean and comfortable, providing a traditional Japanese experience. The breakfast is delicious and filling, and the staff goes above and beyond to make families feel welcome, even providing toys for the children to enjoy.

Some guests mentioned noise disturbances from neighboring rooms, such as barking dogs and smoking in non-smoking rooms.

The room at Ajisai Onsen Ryokan was spacious and comfortable, perfect for our family. We were able to enjoy the private onsen, which was a delightful experience. The location was ideal, close to attractions like the Hakone open air museum and Hakone ropeway. The staff were friendly and helpful, making our stay even better. The traditional decor and cultural atmosphere added to the overall experience.

While the taxi service in Hakone was not reliable, the hotel could have helped by arranging a taxi for us in advance. Additionally, we had to pay for water, which was unexpected.

The staff spoke our language and provided great tips for our day excursion. The ryokan was family-friendly, welcoming our kids with toys and plushies. The food was amazing.

Felt so comfortable and at home, nothing to complain about.