We had a fantastic stay at this hotel! The best aspects were the cleanliness, hotel facilities, location adjacent to the harbor, and the helpful staff. The room was very clean and comfortable, with a beautiful view of the bay. The hotel had a classy bar and spacious rooms with a panorama view. We also appreciated the convenience of being close to the train station and the bus terminal, making it easy to explore this city. The breakfast was delicious and the staff was great, providing us with a warm and welcoming experience. we highly recommend this hotel for its excellent service and amenities.

Nothing at all.

The location was excellent, just a short walk from the JR Wakkanai Station and the Wakkanai Port Northern Breakwater Dome. The view from my room window was stunning, overlooking the port/sea. The staff was knowledgeable, helpful, and some spoke good English. The hotel had a classy atmosphere with a marbel stairway, piano, and a classy bar. The room was spacious, immaculate, and had a comfortable bed.

Can't think of anything.

The value for money at the hotel was great, and I was pleasantly surprised by the size and poshness of the room. The location was excellent, with a beautiful view of the port, and the staff were charming and helpful.

Menu for breakfast could have been improved with more options.

We absolutely loved staying at this luxurious hotel! The location was perfect, just a short walk from the train station and the breakwater dome. The view from our room was breathtaking, overlooking the sea and port. The staff were incredibly friendly and helpful, especially one who spoke English well and provided us with valuable information. The room itself was spacious and clean, with comfortable beds and all the necessary amenities. We also enjoyed the on-site restaurant, which served delicious food at reasonable prices. this place exceeded our expectations in terms of comfort, service, and quality.

We highly recommend this hotel to everyone.

Great Surprise Upgrades

During my recent stay at Surfeel Hotel, I was pleasantly surprised to receive a complimentary room upgrade. The spacious and luxurious room exceeded my expectations, providing a comfortable and enjoyable stay. The hotel's location was also convenient, with easy access to the ferry terminal and train station. I highly recommend Surfeel Hotel for its excellent service and unexpected upgrades.

The location is fantastic, just a short walk from the train station. The room we stayed in was spacious with a beautiful sea view. The bed was very comfortable. The breakfast was excellent, with a wide variety of high-quality food and fresh fruit. The staff were extremely helpful and attentive, especially the lady in charge and Yoshikawa at the front desk.

Nothing, no complaints at all.

Convenient location next to Wakkanai JR Station. Sea view rooms are impressive. Helpful staff who assist with luggage storage and directions to the pier. Good breakfast. Clean and comfortable rooms.

The location of this hotel is perfect. It is within walking distance to the train station and the port, which was very convenient for me. Plus, the view from my room window was absolutely stunning. I loved waking up to the sight of the port and the sea every morning. The hotel also had a souvenir shop, which had a great selection of products. It was nice to be able to buy some gifts without having to go far.

One thing that I didn't like about my stay was the dinner at the hotel restaurant. It was not up to my expectations, especially considering that it is an international chain.

I had a fantastic stay at the hotel! The value for money was excellent, and the room was spacious and luxurious. The location was perfect, right next to Wakkani JR Station, and the staff went above and beyond to assist us with our needs.

The breakfast menu could have had more variety and options.

Breath-taking views and delicious breakfast. The location is perfect for exploring the local area, with easy access to transport links. The staff were extremely welcoming and friendly, adding a personal touch to our stay. The room was well-furnished and exceptionally clean, with great attention to detail.

The lack of internet terminals was inconvenient for planning our day trips. The nearby walkway to the hotel was damaged and made it difficult to navigate with our luggage.

Efficient staff, spacious and immaculate room with comfortable bed, convenient location near station terminal, nice views of town and sea, good value breakfast buffet.

My stay at the Surfeel Hotel was absolutely delightful. From the moment I entered the elegant lobby with its grand marble stairway and soothing piano music, I knew I was in for a treat. The high-pile carpet in the hallway and room added a touch of luxury, and I couldn't help but feel classy myself. The panoramic view of the port from my spacious room was breathtaking, and the interior decoration was tastefully done. I loved the fact that they offered bicycles for rent, making it easy for me to explore the surrounding area. The hotel's convenient location near the ferries, bus terminal, and restaurants was a major plus. I also appreciated the fact that they had a classy bar on the 12th floor, perfect for unwinding after a long day of exploring. Although I didn't have breakfast at the hotel due to my trip to the islands, I can imagine it would have been just as enjoyable as the rest of my stay. I highly recommend the Surfeel Hotel for anyone looking for a classy and affordable stay in Wakkanai.

Spacious room. Comfortable bed. Nice view of the sea. Great breakfast selection. Good value for money. Close to train station. Parking available. Room exceeded expectations.

Nothing to mention.

We really enjoyed our stay at the Surfeel Hotel in Wakkanai. The value for money was great, and the room was luxurious with a stunning view of the sea. The staff were friendly and helpful, making our experience even more enjoyable.

One small improvement could be made with the breakfast items, as the coffee provided in the room was not of the best quality.

We absolutely loved our stay at this hotel! The room was spacious, clean, and had a fantastic view of the sea. The staff were incredibly friendly and made us feel right at home. The location was perfect, with everything we needed within walking distance. The amenities in the room were top-notch, providing us with all the comfort and convenience we could ask for. this place exceeded our expectations and we would definitely book it again in the future.