Great location, near subway and train stations. Spacious rooms that exceeded expectations. Top-notch service from friendly and helpful staff. Brand new facilities in a peaceful area with plenty of dining options nearby. Safe storage available for luggage after check-out.

Great Location: the hotel is located near the Kitahama station, making it convenient for transportation. It offers easy access to different facilities and attractions in the city.

Limited Connectivity: Getting to popular destinations like Osaka Station, Umeda, or Shinsaibashi required changing multiple trains, which was a bit inconvenient.

stayed at a different hotel in Osaka last time, but Best Western Plus in Kitahama was a game changer! Perfect location, helpful staff, and clean rooms. Loved the English breakfast and Japanese options too. Highly recommend!

limited access to Osaka Loop lines

This hotel is a great choice in terms of location, with easy access to the metro system through Kitahama Metro Station exit 3, making it convenient to go just about anywhere in the area. It’s also close to Osaka Castle, which makes for a fun day trip. The rooms are modern and spacious, and the beds are super comfy. The staff provide excellent service and the rooms are kept spotlessly clean.

It would be great to have a bar and restaurant in the hotel for guests to relax and unwind in the evenings.

Convenient location near subway, shops, and cafes. Comfortable walking area with sakura trees and interesting decorations. Well-equipped bathroom with amenities. Helpful staff. Smooth check-in/out process. Prepared sofa bed.

Nothing, all excellent.

The value for money at this hotel was excellent. The room was modern, clean, and spacious. The location was convenient, with easy access to multiple subway and train lines. The staff were helpful and friendly, providing clear information and assistance throughout my stay. I also appreciated the peaceful atmosphere in the area.

Breakfast option: It would have been better if they offered reusable slippers and towels instead of providing new ones every day.

the room was clean and spacious, even with three people staying. I loved the eco-friendly policy of providing self-service toiletries and the option to take what we needed. the hotel also had a refrigerator and a microwave oven, which was great for keeping snacks and heating up takeaway food. the staff at the front desk were friendly and helpful, and the room was cleaned daily. the hotel also had a tablet in the room for easy access to room information and travel guides. a pleasant surprise and a comfortable stay.

Nothing, it was perfect! 👌

The hotel is conveniently located near several subway stations, making it easy to explore the city. The staff is friendly and helpful, and they can communicate in English. The rooms are clean and well-furnished with everything you need for your stay. There is a nearby Post Office where you can send items back home. The area is quiet at night and great for a stroll.

Felt like home, no complaints whatsoever.

The hotel is located in a peaceful business area and just a short walk from Kitahama station. The rooms are cozy, comfortable, and well-equipped with amenities. The reception area is welcoming, and the staff is incredibly helpful. I would recommend this hotel for a pleasant stay in Osaka.

best stay in osaka! friendly staff, convenient location, clean room, and comfy bed with a choice of pillows. the tablet in the room was a handy tool for info. easy access to osaka attractions, kyoto, and kansai airport from kitahama station. exceeded expectations!

No complementary water and snacks.

We had a fantastic stay at this place! The location was perfect, as it was in a quiet neighborhood but near a Metro station. The service was top-notch, with room service, dry cleaning, and friendly bell staff. We loved the amenities in the room, like the heating, air conditioning, and tea and coffee facilities. Plus, the toiletries were provided, so we didn't need to pack our own.

We recommend this hotel to everyone!

Spacious rooms compared to other hotels in Japan. Convenient location near Kitahama Station and a supermarket. - Good Wi-Fi connection

Limited restaurant options in the vicinity, only a 7-11 nearby. Lack of nearby tourist attractions.

Great location near subway, clean and comfortable rooms, helpful staff, good value for money, convenient stores and restaurants nearby, hot breakfast served.

Hard to think of anything.

Stayed at this hotel for 5 nights during my trip to Japan. The location was perfect, with multiple subway stations within walking distance and easy access to Osaka, Kyoto, and Kansai Airport. The staff at the hotel were incredibly friendly and helpful, making me feel welcome throughout my stay. The room was clean and comfortable, with a tablet provided for easy access to room information and travel guides. I also appreciated the daily room cleaning and replenishment of toiletries. Additionally, the nearby Post Office was a convenient option for sending items back home.

Can't recommend this hotel highly enough.

The breakfast was great, offering a variety of options and the coffee was delicious. the hotel was located in a quiet area, but still within walking distance to the subway, convenience stores, and restaurants. I also appreciated the complimentary Wi-Fi and the comfortable bed.

The room was a bit small for the price, but still manageable. the staff was not very helpful when it came to carrying luggage during check out, which was a bit of a hassle.