Very close to Tokyo Tower. Centrally located, easy to get to from Tokyo Station. Clean and comfortable rooms. Excellent staff

Nothing to mention.

The hotel is conveniently located near a JR station, making it easy to explore Tokyo. The staff are friendly and helpful. The rooms are clean and comfortable, with fresh PJ's and bottled water provided daily. There are plenty of eateries, 7-Elevens, and Family Marts nearby. The fish market and Ginza area are within walking distance. a great choice for friends who like to go out at nights.

Felt very lucky to have found this hotel, no complaints at all.

This hotel exceeded my expectations in many ways. the location is excellent, with the Tokyo Tower view from the street and close proximity to two subway stations. It's also near the Hamamatsucho JR Station, making it extremely convenient for exploring the city. Secondly, the rooms, although smaller than US/European standards, are clean, tidy. Lastly, the breakfast available at the hotel itself was a pleasant surprise. We received a Starbucks gift card, allowing us to grab a delicious coffee and pastry at the glitzy Le Pain Quotidien bakery cafe in Shiba Park.

No significant complaints – everything was just fine.

The room size was comfortable and clean. The staff was helpful and courteous. Convenient location near Tokyo Tower, train and subway stations. Good amenities like dry cleaning service and coin laundry.

Can't fault the property.

We had a fantastic stay at this hotel. The location was the best - it is conveniently close to Tokyo Tower and offers a beautiful view from the hotel entrance. The hotel is also very close to the Monorail station, making it easy to access Haneda Airport. Additionally, the metro station nearby has lift facilities, which made it convenient for us to explore the city.

Cannot find any fault.

Good location near transportation, restaurants, and shops. Large, clean rooms with well-equipped bathrooms. English-speaking staff. Free wifi. Nice view of Tokyo Tower.

Great staff, available 24/7 and helped with phone chargers. Good location, close to multiple train stations. Helpful front desk with useful amenities available. Excellent customer service, attentive and accommodating. Convenient access to tourist attractions.

The Richmond Hotel Tokyo Shiba offers excellent customer service, with attentive and helpful staff. Conveniently located for access to the eastern side of Tokyo, it is close to various stations, making it easy to explore the city and travel to Haneda Airport. The hotel provides a coin laundry service on the 2nd floor, perfect for longer stays. The room size is larger than other Tokyo hotels, and the wifi is reliable. Nearby amenities include a Starbucks and multiple convenience stores. Vegetarian and vegan guests will appreciate the nearby "Azabujuban Yakuzen Curry" restaurant, which offers delicious and healthy food catering to all diets.

Felt safe, no complaints.

Excellent location, convenient access to public transport, cozy and well-equipped rooms, friendly and attentive staff, free wifi and printing facilities.

For us it was ideal.

Conveniently located near Tokyo Tower and public transportation. Superb and friendly staff providing helpful instructions and recommendations. Small but comfortable rooms with necessary amenities. Quiet area with plenty of restaurants and shops nearby. a great choice for exploring Tokyo.

The hotel had a fresh and contemporary feel, making it stylish and modern. The staff were very accommodating, even going out of their way to provide children's slippers and yukatas for the little ones. The room was compact but well-designed, with a small sofa, dresser, and a large flat-screen TV. The beds were comfortable and spacious, allowing us to fit an extra child in each bed. The hotel's location was ideal, just a short walk from Hamamatsucho Station and with plenty of eateries nearby. Plus, the hotel offered free wifi in the rooms, which was a great bonus.

While the hotel had many positive aspects, there were a few negatives. The housekeeping staff occasionally forgot to change the towels in our room and left a pile of used towels on another day.

Great location near Daimon underground and Hamamatsucho monorail for easy airport access. Close to restaurants and shops. Clean and comfortable rooms. Ample public transport options nearby. Convenient Starbucks below for breakfast.

I loved the convenience of being able to go directly to my room from the first floor without going past the front. The hotel's location was fantastic, with easy access to Hamamatsucho JR station and Daimon subway station. Plus, being next to Tokyo Tower and Zozoji Temple was a great bonus. There were plenty of places to eat and drink nearby, including a Starbucks on the first floor. The security was top-notch, and I felt safe throughout my stay. The water pressure in the shower was fantastic, and I had no issues with the WiFi.

We had a great experience at this centrally located hotel. The staff was courteous and professional, and they went above and beyond by storing our luggage after check-out so we could explore the city. The room was spacious, with excellent WiFi, and the hotel even had a coin laundry service on the 2nd floor. There were plenty of nearby conveniences like Starbucks and convenience stores, and the hotel was conveniently close to subway and train stations.

No complaints.

Great location near subway and train stations, convenient stores, and restaurants. Good facilities including coin laundry, wifi, and free computer. Friendly staff allowed early check-in and ensured non-smoking room. Quiet and well-equipped room. Lovely receptionists and direct transportation to Haneda airport.