The hotel is conveniently located within walking distance of Sapporo station, making it easy to access transportation options. It is also close to the clock tower, adding to the convenience of exploring the city. The rooms are spacious and comfortable, with a decent-sized bed and a great shower/bath. The staff provides excellent service, ensuring a pleasant stay. The breakfast offers a wide variety of delicious options, including both Japanese and Western cuisines. Additionally, the hotel features a public bath on the top floor, providing a relaxing and enjoyable experience.

Limited vegetarian options for dinner at the restaurant.

Great location for exploring downtown Sapporo, friendly and professional staff, well-renovated with modern style, comfortable bed and clean room. Nearby shopping areas and Odori park within easy walking distance.

Felt completely happy, nothing too much trouble.

No AC meant sticky nights at "that place. " It was like a sauna in there! Communication? Lost in translation. But hey, the location was a jackpot. Onsen = bliss. Breakfast? Meh. Noisy neighbours and tiny public bath just meh. 10-minute stroll from a happening JR Station. Lovely staff, despite the language dance. Slipper fan, right here! Daiyokujou? A must-try experience. Definitely, a slipper connoisseur-approved stay.

Conveniently located near JR station and popular landmarks. Spacious rooms with ample storage and outlets. Helpful and attentive staff. Onsen with nice view. Complimentary pyjamas and thoughtful room setup.

The staff were friendly, fluent in English and Chinese. Rooms were clean and comfortable. Convenient location near restaurants, markets, and transportation options.

Nothing negative to say.

We had a very enjoyable stay at Cross Hotel. The room was comfortable, with all the basic necessities and power plugs near the beds. The location was perfect, with convenient stores nearby and easy access to JR Sapporo Station and Chuo Bus Terminal. The check-out process was quick and hassle-free. we would highly recommend this hotel for a short stay in Sapporo.

Great location close to transport and attractions. Complimentary drinks and breakfast were a treat. Service from staff was polite and helpful. the onsen was relaxing on cold days.

The room could have been brighter, and the bed was not as comfortable as expected. the noise-proofing of the rooms could be improved, and the AC was slow to respond.

We had a wonderful stay at this hotel. The staff was very attentive and friendly, despite the language barrier. They went above and beyond to assist us and ensure that we had everything we needed. The room we stayed in was spacious, clean, and comfortable, exceeding our expectations. The location of this hotel was also perfect, with many restaurants and sightseeing places nearby. We would definitely stay here again if we come back to this area.