The excellent customer service, attentive staff, attention-to-detail in room arrangements, great amenities, lovely garden.

Nothing to complain about at all.

Friendly staff, beautiful decor, right-sized room, loved body wash, shampoo, conditioner. Happy with in-room usb chargers, amenities, bathtub, toto toilet, closet space. Nice and clean room. Close to Mori town for food and shopping. Great location!

Located in a beautiful forest, the hotel is a perfect place to escape from the hustle and bustle of the city. the rooms are well-appointed with all the amenities one might need during a vacation. the hotel staff is extremely friendly and helpful, always ready to go the extra mile to make your stay comfortable. the hotel grounds are well-maintained and there's a beautiful view of the mountains from the rooms.

Although the hotel has a great selection of food, it could definitely use more vegetarian options in the menu. the hotel is a bit far from the train station, so it can be a bit of a walk, especially if you have a lot of luggage.

Located in a convenient area close to the train station, this hotel offers a comfortable room with a spacious bathroom. The friendly staff provides excellent service, and the breakfast buffet is a great start to the day. The view of the forest from the room is mesmerizing, and the hotel amenities, such as the spa and conference rooms, add to the overall experience.

Limited internet availability and slow connection speed can be a drawback for those needing reliable online access.

I had a wonderful stay at this 4-star hotel. The location was perfect, just a short walk from the station and conveniently close to the Tachikawa area. The service was exceptional, with the staff going above and beyond to ensure my comfort and satisfaction. The room was spacious and well-maintained, with a cozy sitting area and all the amenities I could ask for. The hotel's facilities were top-notch, including a lovely garden area and a clean and relaxing public bath. The Wi-Fi worked perfectly, allowing me to stay connected throughout my stay.

I highly recommend this hotel to friends.

Friendly staff, beautiful decor, right-sized room, loved body wash, shampoo. Happy with in-room usb chargers, amenities, bathtub, toto toilet, closet space. Nice and clean room. Close to Mori town for food and shopping. Great location!

I was pleasantly surprised by my recent stay at a beautiful hotel in suburban Tokyo. The hotel's exquisite grounds, including beautifully landscaped gardens, provided a serene and picturesque backdrop. The room, although small, had a comfortable king-size bed with good pillows and a cozy comforter. The bathroom, despite its size, had a spacious sink/counter area and a high-tech toilet with a heated seat and bidet. The shower had excellent water pressure, making for a refreshing experience. The hotel breakfast buffet was enjoyable, although it became repetitive after a few days. The other hotel restaurants we tried were good as well. The hotel's location was convenient, with an easy walk to the train station and Mori Town Mall, offering numerous dining options and stores. The staff, apart from one rude encounter, was polite and accommodating. I had a great staycation near Yokota and would recommend this hotel.