Convenient location, close to ski resorts and train station. Spacious room with indoor and outdoor onsen. Excellent service with a personal touch, welcome cake and drink upon arrival. Complimentary shuttle service to the slopes. Generous amenities and delicious course dinner and breakfast served in-room.

Excellent service, VIP treatment, welcome cake and drink, good breakfast, close to ski resorts.

Nothings.

Excellent service, VIP treatment, welcome cake and drink, seamless check-in process, top-notch amenities.

The location of the hotel is incredibly convenient, just a 5-minute walk from the train station, and they even offer a shuttle service for added convenience. The room we stayed in was absolutely amazing, with a spacious layout and our very own private indoor and outdoor onsen. The level of service provided by the staff was exceptional, making us feel like VIPs from the moment we arrived. The breakfast spread was delicious, offering a variety of options to suit everyone's taste. And let's not forget the breathtaking view of the surrounding area from our room.

The noise from the waterfall outside the property can be quite loud, especially if staying on the upper floors.

I had an amazing stay at a beautiful hotel just minutes away from the Echigo Yuzawa station. The staff were extremely polite and made me feel like a VIP. The room was huge and had a private indoor and outdoor onsen, which was a truly luxurious experience. The hotel also provided shuttle service to various ski locations, making it convenient for skiing enthusiasts like myself. The dinner was a full-course affair and the breakfast was delicious. I highly recommend this hotel for its excellent services, luxurious amenities, and convenient location.

Convenient location, polite staff, amazing private baths, great amenities, shuttle service.

Nothing could have been better.

The hotel exceeded our expectations with their excellent service. The staff made us feel like VIPs, welcoming us with a delicious cake and drink of our choice. The check-in process was done in the dining room of our room, which added a personal touch. The amenities provided by the hotel, including Ferragamo and La Mer products, were of high quality. The breakfast offered was delicious, and the hotel's proximity to several ski resorts made it convenient for us to explore the area. The location of the hotel, just a short walk from the train station, was convenient. The shuttle service provided by the hotel was also a great feature.

Nothing could have been better.

We had an amazing stay at this place. The staff made us feel like VIPs with their excellent service. They welcomed us to our room with a delicious welcome cake and even offered us a drink of our choice. The room was huge and had both an indoor and outdoor onsen, which was a luxurious treat. The hotel is conveniently located just a short walk from the train station and they even have a shuttle service if needed. the service and amenities provided here were top-notch.

We highly recommend this hotel to everyone.

We had a fantastic stay at this luxurious hotel. The maisonette we stayed in was absolutely amazing, with our very own private outdoor Onsen tub. The room was spacious and well-appointed, with all the amenities we could ask for. The hotel's service was top-notch, making us feel like VIPs from the moment we arrived. We were greeted with a welcome cake and drink, and the staff took care of our check-in in the comfort of our room's dining area. The breakfast and dinner provided were delicious, and we were pleasantly surprised to find a variety of dishes, including fugu one night. The hotel also offers a shuttle service to various ski locations, making it convenient for us to explore the surrounding areas.

We had an amazing experience at this hotel, and we highly recommend it, especially for families looking for a luxurious and comfortable stay.

The room was amazing with our own private outdoor Onsen tub, and the dinner and breakfast were served in the comfort of our room. We were pleasantly surprised by the variety of dishes in the dinner, including fugu. the shuttle service to nearby ski locations was a great convenience.

The noise from the waterfall outside the hotel was constant and loud, even with the windows closed. It made it difficult to sleep and relax.

The hotel is located near several ski resorts, which was really convenient during my business trip. They also offered shuttle service to different locations, making it easy for me to get around. Another advantage was the private baths, which were amazing and made me feel relaxed after a day of meetings.

There was one staff member during check-in who was impolite and not very welcoming, which dampened my experience. the breakfast was a mixed bag.