Large Japanese-style rooms with fantastic views. Separate bathroom and toilet. Plenty of cupboard space. Fridge and hot water provided in rooms. 24-hour onsen with indoor and outdoor options. Japanese-style breakfast with personalized service. Great location with shuttle service. Friendly and helpful staff

Nothing, all excellent.

I got great value for my money at Bosenkan! The room was spacious, beautifully decorated, and had a lovely view of the garden. The staff, especially Joan, were incredibly helpful and made my stay even more enjoyable. The location was perfect, with a shuttle service from the train station and a picturesque walk through the town.

The breakfast selection could have been improved with more variety.

My stay at a hotel in Gero was fantastic. The room was spacious, clean, and had a stunning view of the river, mountains, and railways. The friendly staff provided excellent service, and the onsen was top-notch. Even though the hotel looked a bit dated, it was well-maintained. The location was a bit uphill from the train station, but the hotel offered a 600 JPY taxi service, which was totally worth it. The staff also provided free taxis and shuttle buses to and from the station. I loved the quietness of the area, and the staff even offered umbrellas when it looked like rain. The lobby was spacious and great for lounging, and the onsen was easily accessible. I highly recommend this hotel to anyone visiting Gero.

There was nothing I didn't like. 😊

The location of this place is not very near the station, but it is still okay to reach by train. The room was spacious and clean, with a comfortable sitting area and all the necessary amenities. The staff here are very helpful and provide excellent service. They even offer a free shuttle service to the station when you check out. The onsen here is a top-notch experience, with both indoor and outdoor baths. The open-air onsen is especially enjoyable, allowing you to relax while soaking in the natural surroundings. the service and facilities at this place are exceptional.

I would highly recommend this hotel to anyone.

Free shuttles and taxis to/from Gero Station. Quiet location outside main area. Helpful staff, especially キューフィ. Onsen easily accessible with explanations. Spacious lobby for lounging. Pretty view from room.

We had a fantastic stay in a large Japanese-style room with beautiful views of the mountains and gardens below. The room was spacious, with plenty of cupboard space and a separate bathroom and toilet. The staff were attentive and made up our bed in the evening. The 24-hour onsen facilities were a highlight, both indoor and outdoor baths were great for relaxation. The Japanese-style breakfast was delicious, with traditional dishes served in our private dining room. Plus, the hotel was conveniently located near the old street and very close to the center of town.

The hotel room showed some signs of being outdated, but it didn't really bother us during our stay.

We had a fantastic stay at this hotel. The rooms were spacious and had stunning views of the mountains and gardens. The traditional Japanese style of the room was cozy, with comfortable futon beds. The 24hr onsen provided a relaxing and enjoyable experience. The staff was friendly and provided excellent service, making us feel welcome throughout our stay. The food was superb, with beautifully plated dishes for both breakfast and dinner.

Could not be improved in any way.

I had a wonderful stay at Bosenkan in Gero. The variety of food at dinner and breakfast was great, especially the fresh seafood. I loved the peaceful garden and the charming old town setting. And after dinner, taking a stroll was such a delight. I highly recommend this hotel.

thoroughly enjoyed my stay at this well-maintained hotel in Gero. The cleanliness, excellent breakfast, and polite staff exceeded my expectations. The private onsen experience was a highlight, even though it may not be for everyone. The spacious room with a garden view and separate bathroom made for a comfortable stay, and the outdoor bath was the perfect place to relax.

Location a bit far from the airport.

Great hotel in a convenient location! The hotel had all the facilities we needed and more. The highlight was definitely the onsens, both indoor and outdoor. Even though the hotel had a larger number of rooms, the onsens were never overly crowded. The outdoor onsen for men was especially enjoyable. The meals served in private dining rooms were delicious and the service was excellent. We also had the option to book and pay for a private onsen, which was a nice additional touch.

The hotel is showing its age a bit, especially in the bathing area. It could use a bit of a makeover.

Had an amazing Christmas break! The hot water bath was absolutely divine, and the fact that it was open 24 hours was such a treat! The staff was so professional and made us feel so welcomed. The food was delicious, and we enjoyed having both breakfasts and dinner included. We also loved that they had ice water available after our onsen, which was a thoughtful touch. The location was perfect and easy to get to, with great transportation options nearby. We were pleasantly surprised by the size of the rooms, which were very comfortable.

While the furniture in the traditional Japanese style room was a bit old, it was still charming and didn't really detract from our overall experience. The only downside was that the railroad was close by, and it was a little noisy.

The staff at the hotel, particularly the helpful staff member named キューフィ, went above and beyond to assist me during my stay. They provided umbrellas when it looked like rain and offered maps and suggestions for sightseeing and dining. The hotel also offers free taxis and shuttle buses to and from the Gero Station, which is convenient. The location of the hotel, slightly outside the main area, makes it quieter and more relaxing. The lobby area is spacious and great for lounging around. The view from the room, especially of the river, is pretty good. the stay exceeded my expectations.

Felt safe, no reason to complain.