Exceptional staff, excellent location, stylish room with attention to detail, great value for money, friendly and welcoming atmosphere, convenient storage of luggage.

Nothing, no complaints at all.

had a fantastic stay in kyoto and Gion Misen made it even more memorable. the staff were incredibly helpful and went above and beyond when i got sick. they helped me communicate with a clinic and made sure i got the care i needed. unforgettable hospitality!

Signage outside could be improved.

Comfortable, tasteful room with high-end feel. Friendly English-speaking staff. Hot showers with great water pressure. Convenient location near train station and famous temples. Food options and coin laundry nearby.

The hotel has a great location, being within walking distance of both a train station and the downtown area. Staff are friendly and knowledgeable, providing useful information and advice about the surrounding area and local festivities. the rooms are clean, comfortable, and spacious, with a lovely bathtub to relax in after a long day exploring.

Guests with heavy luggage might find it difficult as the nearby subway station has no lift. Although the location is convenient, it can be a bit too quiet, with not many activities in the area.

I had a fantastic stay at this hotel! the location was perfect. It was situated in a quiet street in the heart of the city, allowing me to easily explore the nearby shopping malls across the river and visit the famous temples in the area. Secondly, the service provided by the staff was exceptional. From the moment I arrived, they were welcoming and attentive, assisting me with everything from housekeeping requests to providing me with information about the local area. Finally, the room amenities were top-notch. The heating and air conditioning ensured I was always comfortable, and I appreciated having tea and coffee facilities in the room. The sitting area was a nice touch, allowing me to relax and unwind after a long day of exploring. I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We had a fantastic stay at a conveniently located hotel in Kyoto. The staff were extremely friendly and went out of their way to ensure our comfort. We enjoyed a delicious breakfast in our room and the bathtub was a luxurious treat after exploring the city. The hotel even stored our luggage for us after we checked out. I highly recommend this hotel for a wonderful stay in Kyoto.

The hotel is located on a quiet street in Gion, close to the train station and famous temples. It is also conveniently situated near shopping malls across the river. The rooms are spacious with a clean design and offer a lovely view of the nearby rooftops. The bathroom is large and well-equipped with amenities. The staff is friendly and goes above and beyond to assist guests, even delivering breakfast to the room for late risers. Additionally, the hotel provides a smartphone for easy communication with the front desk.

Some taxi drivers had difficulty finding the hotel even with the provided instructions, which could be improved by providing a business card with the hotel address.