We loved the helpful and friendly staff. The hotel offered great amenities and activities for families with 2 small kids.

Felt fine, no complaints at all.

I was pleasantly surprised by my recent stay at Henn Na Hotel Tokyo Ginza. The room, although small, was well-equipped and had everything I needed. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The high-class bath products provided by Pola added a touch of luxury to my stay. The hotel's location next to several Tokyo Metro stations made it convenient for exploring the city. Additionally, the staff, both human and robot, were helpful and welcoming. I had a great experience at Henn Na Hotel Tokyo Ginza and would highly recommend it.

This hotel offers great value for money, with reasonable prices for a comfortable stay. The attention to detail is commendable, evident in the cleanliness and well-maintained basic amenities. Additionally, its convenient location near multiple Tokyo Metro stations makes exploring the city a breeze.

No major issues, everything was satisfactory.

Conveniently located near multiple subway lines and grocery stores. Clean room with ample amenities, including a spacious bathroom. Friendly and diligent staff who provided excellent customer service. Free breakfast, afternoon tea, and evening cocktails were a pleasant bonus.

The train stations and family marts nearby made our stay convenient. The spacious rooms with big bathtubs were a luxury. The complimentary continental breakfast and free morning tea and cocktail time were a nice touch. The staff member's assistance with check-in and ticket printing was much appreciated.

We felt very well looked after, no complaints whatsoever.

The hotel is conveniently located near two metro stations, making it easy to explore the city. Additionally, it is within walking distance of the famous Tsukiji fish market, where guests can enjoy a wide variety of fresh seafood.

The hotel is located in a quiet area, far from the main train station.

Perfect location for Tsukiji Market. Tokyo station 25-35 min walk. Clean, comfortable, clothes steamer and press. Ideal for short stays. Great for first-time Japan travelers.

Great complementary drinks and snacks! The hotel is located near to many public transportation stations, which saved us lots of time. Plus, the room had an amazing view of the city.

The overall cleanliness of the hotel was poor. The breakfast had limited options, and the quality of the food was low.

The location of this hotel is fantastic, with easy access to two metro lines and just a short walk from Tsukiji Market. Convenience stores, food options, and coffee shops are all nearby, making it convenient for guests. The rooms, although small, are well-equipped and not cramped. The hotel offers basic amenities and the staff provides excellent service. The breakfast is a good mix of Japanese and Western food, ensuring that guests have a satisfying start to the day.

This hotel provided a satisfactory experience in every aspect.

We had a fantastic stay at this modern and clean hotel. The bed was incredibly comfortable, and we loved having a clothes steamer in our room. The staff was very helpful, and we appreciated the convenience of being close to the fish markets. Additionally, the hotel went above and beyond by providing an LG styler dry cleaning machine in the room. It was so thoughtful to have the option to have our clothes refreshed and ironed after a long day out. The complimentary breakfast, afternoon tea, and evening cocktails were also a nice touch, and the staff made sure to keep the food well-stocked.

Nothing I didn't like to be fair. 😊

Enjoyed helpful staff, convenient subway access, tea time and cocktail hour, and LG styler for clothes.

None.

Quirky robot receptionists, convenient location near Tsukiji station and fish market, easy access to airport, LG Styler in each room, breakfast, tea.

Nothing to complain about at all.