The rooms are well appointed with all the amenities needed for a comfortable stay. You can completely block out the light for a restful sleep. The bathrooms are spotless and the hotel offers carefully selected amenities. The staff is friendly and attentive, especially to families with children. The Japanese Suite is highly recommended, offering spacious and comfortable accommodations with a fantastic Japanese style bathroom. The suite also has great views of the city and overlooks the swimming pool, spa, and tennis court. The buffet breakfast offers a wide variety of both Western and Japanese food.

Felt right at home, no complaints whatsoever.

The staff at Hilton were incredibly helpful and attentive, always ready to offer traveling advice with a smile. The gym and executive lounge facilities were top-notch, adding to the overall experience. We especially appreciated the professional and friendly service from Tommy Tomiyama, Kana Kobayashi, and Dancing. They truly made our stay enjoyable and memorable. I highly recommend this hotel.

Close to train station, great pool, convenient hot bath and sauna, good toiletries, wide windows.

None.

Tommy, Kana, and Dancing were friendly and accommodating. Rooms were spacious and clean. Complimentary mineral water provided daily. Helpful staff, especially Mr. Umeda and Mr. Andoh, who assisted us when my brother lost his wallet. Excellent hospitality and service from the entire team. We will definitely book again.

I had a wonderful stay at Hilton Nagoya. The staff was friendly and genuinely cared about my experience. I was upgraded to a spacious Japanese Suite with amazing views of Nagoya. The buffet breakfast offered a wide variety of delicious options, both western and Japanese. The hotel is well-maintained and clean, and the location is convenient. I highly recommend this hotel.

Attentive staff, good English, helpful travel advice, always smiling. Gym and executive lounge facilities. Japanese Suite spacious and comfortable with great views. Buffet breakfast with wide variety of Western and Japanese food. Well-appointed rooms, amenities carefully selected. Extra care for guests with children. Impressive hospitality, professional staff. Good coordination for sick child. Clean and newly decorated rooms. Fantastic housekeeping.

The hotel has a professional and friendly staff and a clean facility. Plus, the breakfast buffet is great and the room is well maintained.

The shuttle bus service should be more frequent and the location is not the best. the hotel is a bit old and could use some renovation.

The room was spacious, with traditional Japanese decor. The bathroom had stylish fittings. The swimming pool was adequate and warm. The staff, especially Azuma, provided excellent service. The location was convenient for attractions and the underground.

The hotel is conveniently located near a Starbucks store and a Coco convenience store, making it easy to grab a quick coffee or snack. The housekeeping staff ensures that the toiletries are fully stocked and the daily supply is complete, without needing to remind them. Additionally, the staff at the taxi hotel door are pleasant and accommodating.

The rooms, bathrooms, and hallways have a bit of a smell and are outdated, in contrast to the lobby's updated appearance. Another downside is the lack of complimentary bottled water and wifi in the rooms.

We were thrilled with our recent stay at the Hilton in Nagoya. The executive room provided exceptional comfort and the staff went above and beyond to ensure our needs were met. The English-speaking staff, including the doorman and receptionists, made us feel welcomed throughout our stay. The highlight of our experience was the delicious menu at the Chinese restaurant, recommended by the wonderful assistant manager, Ms. Kawashima. The shrimp mayonnaise was simply heavenly. we highly recommend this hotel for a wonderful stay in Nagoya.

We travelled from Hawaii and stayed at Hilton Nagoya for 8 nights, split into 2 segments. Tommy Tomiyama, Kana Kobayashi, and Dancing were exceptionally pleasant and accommodating. They made our stay very pleasurable and were truly exceptional! The staff, in general, were great and helped us with everything, even posting an item we left in the room to our next hotel. The free shuttle service and the Tesla car display outside were a nice touch. The room was spacious for our family of 4, including a provided cot. Breakfast was good, and the staff at breakfast, especially Ms Tsuta, were friendly and attentive. The location was convenient with plenty of F&B options, nearby convenience stores, and a big pharmacy and Don Don Donki for shopping.

Would recommend this hotel.

The hotel is conveniently located near various dining options and convenience stores, ensuring that guests have plenty of choices for meals and snacks. The availability of a big pharmacy and a popular shopping store nearby adds to the convenience factor. The staff at the hotel are described as extremely professional, attentive, and friendly, providing excellent service to guests. The spacious rooms, especially for Japan's standards, are newly renovated and provide a comfortable stay.

The hotel lacks a lift from the subway exit, which may cause inconvenience for guests, although efforts are being made to rectify this issue.

Convenient location near train station. Happy son with pool and entertainment. Convenient hot bath and sauna. Good quality toiletries. Friendly and accommodating staff. Spacious room with wide windows. Good breakfast with friendly staff. Plenty of nearby dining options and shops

The hotel exceeded our expectations in terms of cleanliness, with the housekeeping staff tidying up our toiletries and charging wires. The free WiFi was available everywhere and had a strong connection. Additionally, the breakfast buffet was delicious and we appreciated the free shuttle service from the nearby station.

Nothing I didn't like to be fair.

Spacious room for family of 4 with cot. Good breakfast and friendly staff, especially to baby. Convenient location with nearby convenience stores. Reasonable taxi fare from train station. Top floor room with view. Supportive staff in executive lounge. Comfortable bed, nice pool and jacuzzi. Refined Japanese luxury room with lovely bathroom. 15m pool, sauna, and well-equipped gym. Brilliant location within walking distance of attractions. Excellent staff, especially Azuma on front desk.