I had a great stay at this hotel! It is very conveniently located, as it is just a few steps away from the subway and railway stations. This made it incredibly easy to explore the city and get around. The staff were also incredibly helpful and assisted me in making a phone call to a person in Japan, which was a huge relief. The room itself was quite spacious, especially compared to other hotels in the same price range. It had all the amenities I needed, such as air conditioning, a refrigerator, and even tea and coffee facilities. I also appreciated the free toiletries and the comfortable bed. I found this place to be luxurious and it provided enhanced comfort and quality services.

I would highly recommend this hotel to my family and friends.

Convenient location near subway and tram stations. Twin room with comfortable beds. Helpful and friendly staff. Safe area for walking. Toiletries and extras provided.

Friendly and helpful staff who spoke enough English to assist me. Despite the small and slightly worn rooms, I felt comfortable and had a good night's sleep. The location was excellent, right next to a subway station and close to various amenities. I would recommend this hotel.

The hotel is conveniently located near Umeda station, just across the road, making it easy to access transportation. Additionally, there is a convenience store close by, providing quick and easy access to daily necessities. The room and bathroom are clean and well-maintained, providing a comfortable stay. The staff are friendly and helpful, ensuring a pleasant experience for guests.

Some of the staff may have limited English skills, which can make communication slightly challenging for English-speaking guests.

Convenient location, near transportation. Friendly and helpful staff. Good room size, clean and tidy. Abundance of restaurants and shops nearby.

Couldn't find any faults at all.

The hotel's cleanliness was excellent; our room was cleaned daily and we didn't have to worry about taking out the garbage ourselves. The hotel facilities were top-notch, and we especially loved the comfortable beds. The hotel's location was incredibly convenient, as it was very near the subway station, making it easy for us to explore the city. Being near two stations of two different subway lines allowed us to easily travel not only within the city but also to nearby cities like Kobe and Kyoto.

Didn't dislike anything about the property.