The private outdoor onsen with a sea view was absolutely fantastic. The massage chair in our room was a great addition and helped us relax after a long day of biking. The location near Amanohashidate station was convenient, and the shuttle bus service provided by the hotel made our transportation easy. The staff were pleasant and welcoming, making us feel at home.

We felt very at home and had no reason to complain.

The food was diverse and delicious, with many options. The room was spacious and large, exceeding expectations. The location was convenient, although lacking a river view as anticipated. The staff went above and beyond to assist guests, even offering transportation. The onsen was incredibly relaxing and the rooms were clean and comfortable.

I must say, we got great value for our money at this hotel. The room was amazing, with a private outdoor onsen and a massage chair that my husband absolutely loved. The location was convenient, just a short walk from Amanohashidate station, and the staff were incredibly friendly and welcoming throughout our stay at Kitanoya.

The morning meal could have been better.

Delightful staff, free bicycles, beautiful breakfast, lovely onsen, spacious rooms with ocean view, friendly and helpful employees.

Nothing, all excellent.

The private outdoor onsen was extremely relaxing, pleasant. The room was very clean and the futon bedding was very comfortable. The staff were very accommodating. Friendly hotel staff. The staff spoke English and were really helpful. Nice hotel with excellent view of Amanohashidate, perfect for a family trip. Incredibly spacious rooms and bathroom, really polite and helpful staff, and onsen on site! It was also in walking distance to the main town and the staff kindly offered to drive us when it was raining heavily. They also had rental bikes!

No negatives from this place.

I had an amazing stay at this hotel. The rooms were incredibly spacious, and the bathroom was equally impressive. The staff was extremely polite and helpful, making me feel welcome throughout my stay. The onsen on site was a great addition, offering a relaxing experience. The location was perfect, as the hotel was within walking distance to the main town. I also appreciated the option to rent bikes, which allowed me to explore the area easily.

Nothing that I didn't like.

Exceptional service, personal attention, convenient location, delicious food, comfortable rooms with private onsen, friendly and helpful staff.

Nothing it was perfect.

Views were breathtaking, both of the ocean and the mountains. Location was convenient, just a short walk from the train station. Best of all, the private bath outside was so romantic and relaxing.

No English-speaking staff made it difficult to communicate. the hotel did not inform us that dinner reservations were required, leaving us without a meal option.

The private outdoor onsen, clean room, comfortable bedding, accommodating staff, whole-ocean view, friendly employees.

Everything was fantastic.

I had an exceptional stay at this luxurious 4-star hotel. The location was perfect, just a 4-minute walk from the train station, making it convenient for sightseeing. The staff here were wonderful, always attentive and friendly. They even provided cold packs for my 2-year-old when she bumped into a wall. The service was top-notch, with room service and a free bike rental. The spacious rooms were clean and had a fantastic view of the ocean. I loved the private bath outside, it was so romantic. this place exceeded my expectations and I highly recommend it.

I wholeheartedly recommend this hotel to everyone.

We had a fantastic stay here! The hotel's location was so convenient, just a short walk from the train station. The staff were incredibly friendly and accommodating, making us feel right at home. The room service was top-notch, with our every need taken care of. We also took advantage of the car hire service, which made exploring the area a breeze. The hotel's cleanliness and attention to detail were impeccable, with housekeeping keeping our room spotless. And the best part? The free shuttle service, which made getting around a breeze.

We highly recommend this place to everyone. The service, location, and amenities exceeded our expectations.

We had a delightful stay at this hotel. The staff were exceptionally friendly and attentive, making us feel like honored guests throughout our visit. The Japanese setting of the hotel added to the overall experience. The room had a fantastic view of Amanohashidate, and we were lucky to witness a firework event from our room. The ensuite bathroom was spacious and well-maintained, and the separate doors helped to reduce noise from the corridor. Furthermore, the air conditioning worked perfectly, ensuring our comfort during our stay. The hotel's complimentary shuttle service was a pleasant surprise, making transportation to and from the hotel hassle-free.

Hard to think of anything. We thoroughly enjoyed our stay and could not find any negative aspects to complain about.

Great private onsen on the veranda, but overpriced for room only. Close to Amanohashidate Station and land-bridge. Quiet and relaxing atmosphere. Must-try private open-air onsen. Ocean view room. Large toilet. Exceptional service, especially with young kids. Convenient access to restaurants. Hotel provided snacks and water. Beautiful room with private onsen and massage chair. Helpful concierge. Friendly and multilingual cleaning staff. Close to Family Mart for late-night essentials.

We were delighted by the private onsen on our veranda at Hotel Kitanoya. The room itself was excellent and the breakfast was beautifully presented. I highly recommend this hotel.

Great service from the staff and an amazing panoramic view from the onsen. the location was perfect for exploring the surrounding town and the breakfast included was delicious.

The room was outdated and not worth the price we paid. the bedding and linens were also uncomfortable and the overall cleanliness of the room was unsatisfactory.