We stayed at this hotel and had a wonderful experience. The staff was very helpful and the service was top-notch. The hotel offered a variety of amenities including a spa, sauna, and karaoke room. The hot springs were amazing and provided a relaxing experience. The breakfast and dinner buffet had a wide selection of delicious food.

This hotel is the perfect place for families to stay.

The hotel had a lively atmosphere with an impressive arcade and karaoke rooms, perfect for solo travelers like me. The hot springs were diverse, both indoor and outdoor, and even had exciting waterslides alongside. The location was also convenient, with a bus stop right outside.

Felt at home, no complaints.

The onsen at Hotel Mahoroba was absolutely amazing! We enjoyed trying out the different types of hot springs, especially the sulfur one. The hotel also provided Yukata in the rooms, which added to the authentic Japanese experience. we had a great time and would recommend this hotel.

The hotel is conveniently located in the center of the city, very close to the bus station. This makes it easy to explore the area and access transportation. Additionally, the room and bathroom were clean and cozy, providing a comfortable stay. The staff were friendly and helpful, providing good service throughout. The breakfast offered a variety of options, ensuring a satisfying start to the day. the hotel provided a convenient and pleasant experience.

Spacious and comfortable rooms. Excellent buffet meals with top-quality steak and crab. Great location near Jigokudani and Sapporo TV Tower shuttle service. Professional and helpful staff. Convenient amenities for children.

Don't have any issues at all.

Convenient shuttle bus to Sapporo Tower during heavy snow. Snow crab dinner buffet with great food selection. Close to Hell Valley and attractions. Comfortable and clean room for 5 people. Inclusive and worthwhile meals.

The hotel provided free access to hot spring pools, and the variety of hot springs available was amazing. the hotel was located near the shopping area and tourist attractions. the hotel staff was friendly and helpful and always smiling when offering their services.

The hotel's buffet dinner during my stay was below standard with limited varieties of food to choose from. the room amenities were not well maintained, the pillows were too hard;