The onsen at the hotel was quite old and run down, with noticeable erosion in the pool area. Additionally, when we returned to the hotel late in the evening, there was no staff available.

We got great value for our money at Hotel Parkway. The room was spacious and comfortable, and we loved the beautiful mountain scenery right outside our door. The staff treated us well and made us feel welcome.

Breakfast delights could have been better with fresher fish and less salt.

I had a fantastic stay at this hotel! First off, the staff were incredibly friendly and welcoming. They made sure I had everything I needed and went above and beyond to ensure a comfortable stay. The room was spacious and clean, with traditional Japanese style decor. I especially loved the onsen, both indoor and outdoor pools were a perfect way to relax after a day of hiking in Akan National Park. The location was also very convenient, being close to the train station and just a short distance from the observatory overlooking Lake Mashu.

No negatives, my stay was wonderful!

The location of this hotel is fantastic. It is close to the National Park, the observatory above Lake Mashu, and is conveniently located near the train station. Being able to easily access these attractions made my stay very enjoyable.

Can honestly say there wasn't anything not to like.

If you're looking to be in direct touch with nature, this hotel is the perfect choice. Located just a short walk from the train station, it offers easy access to Akan National Park and the stunning observatory above Lake Mashu. The spacious rooms provide a comfortable stay, and the friendly staff ensures you'll feel right at home. You can relax and unwind in the onsen, taking in the breathtaking views of the surrounding area. Additionally, the hotel serves delicious meals, including a traditional Japanese breakfast.

The wifi in the hotel is limited to six 30-minute sessions, which may be inconvenient for some guests.

As business guests, we appreciated the convenient location near Kawayuonsen station and the natural onsen. The spacious, clean room had a separate toilet, and the wifi connection was fast. The highlight was the delicious dinner with a variety of dishes, including fresh sashimi and shabu shabu. The onsen, both indoor and outdoor, was perfect for relaxing after a day of hiking.

Felt exceptional, no reason to complain.

The onsen experience was fantastic, with both indoor and outdoor hot springs. The setting was peaceful and serene, surrounded by a beautiful garden. Another great feature was the staff, who were incredibly helpful and accommodating with our requests. The location was also convenient, with easy access to nearby attractions and activities.

While the hotel itself was lovely, the surrounding area was quite lacking in amenities. Many shops and restaurants were closed for the New Year holiday, so options for food and entertainment were limited.

We had a delightful stay at a cozy hotel in Kawayu Onsen. The tatami room was comfortable and the shared toilet was clean. The highlight was the traditional Japanese meals for dinner and breakfast, which were absolutely delicious. Plus, the onsen shower added an extra touch of relaxation. It was definitely great value for money. I highly recommend this hotel for a enjoyable stay in Kawayu Onsen.

Friendly staff, comfortable room, beautiful onsen, clean facilities, convenient location, delicious meals.

Everything great.

I had an enjoyable stay at a cozy and comfortable ryokan in Kawayu Onsen. The traditional Japanese meals included in the stay were delicious and the onsen in the Japanese garden was a beautiful experience. I would recommend this hotel.

We had a delightful stay at a cozy hotel nestled between Lake Manshu and Mt. Ito. The traditional Japanese meals were delicious, and the onsen provided a perfect way to relax after a day of exploring. The hotel's peaceful atmosphere made it a great choice for couples and families. I highly recommend this sweet quiet spot for a memorable stay.

During our Christmas stay, we were impressed by the friendly and helpful staff. The hotel's location near Kawayu Onsen station was also a plus, making it convenient for us to explore the area. Additionally, the set menu dinner provided by the hotel was absolutely delicious and one of the best meals we had during our time in Hokkaido.

One of the downsides of our stay at this hotel was the lack of private bathrooms. We had to use the public bathing area, which only had showers and no conditioners.

Convenient location for train travelers, just a short walk from Kawayuonsen station. Natural onsen available for both residents and non-residents. Good-sized Japanese-style rooms with separate toilets. Delicious meals, particularly dinner with various dishes including fresh sashimi and shabu shabu. Fast Wi-Fi in lobby and restaurant area.

the location was perfect. It was close to the train station, making it convenient for exploring the area. Additionally, being near an active volcano added a unique and exciting element to my stay. The staff were friendly and accommodating, and the basic amenities provided everything I needed for a comfortable stay. The room with a private toilet was a nice touch, ensuring convenience and privacy. Finally, the breakfast was delicious and satisfying, offering good value for money.

All in all, everything was ok.

Spacious room, delicious food, helpful owners, beautiful mountain scenery, clean hotel, good onsen facilities.

Nothing that I didn't like.