I recently stayed at Sotetsu Fresa Inn for a quick stopover before heading to Shiga Kogen. The hotel rooms and bathrooms were clean, and while a bit dated, they were exactly as expected based on the pictures and descriptions. The staff was friendly and helpful, with enough English skills to assist with simple questions. The location couldn't have been better, just across the street from the Nagano station and near plenty of restaurants. The convenience of the hotel's proximity to the station and the main shopping area made exploring the city incredibly easy. Additionally, the room was spacious compared to other hotels I stayed at during my trip.

Can't recommend highly enough this hotel.

loved our stay at this hotel. perfect location near the station and shopping area. spacious room with a big Japanese bath tub. friendly and helpful staff made our experience amazing. highly recommended!

Window was difficult to close.

Across from train station. Windows open, cool room. Good breakfast. Fast WiFi. Daily linen change.

I had a fantastic stay at the hotel. the location was perfect, just behind the train station and away from the main street, providing a quiet atmosphere. the staff, although having limited English skills, were very friendly and accommodating. the rooms were exceptionally clean and comfortable, and I even got a room upgrade upon check-in. I enjoyed the great view of the mountains from my room, plus there was a great Japanese restaurant downstairs. it was a wonderful experience and I would definitely stay here again.

No complaints at all.

I recently stayed at Sotetsu Fresa Inn for a few nights during my trip. The location is perfect, just a short walk from the JR station. The room had everything I needed and was well equipped. The staff were friendly and helpful. Additionally, there's a convenient store nearby, which was really convenient.

Can't recommend highly enough this hotel.

The hotel is in an excellent location, just steps away from Nagano station. This makes it incredibly convenient, especially for late-night arrivals or early departures. Additionally, the hotel is right across the street from the train station, offering easy accessibility to explore the surrounding towns. Moreover, there is a 7/11 conveniently located next to the hotel for a quick snack or meal.

The elevator stopping at the hotel reception floor every time can be a bit annoying.

Convenient location near train station with ample parking. Comfortable rooms with larger beds and clean Japanese-style bath tub. Good breakfast options available. Nice view of surrounding hills from rooms.

Convenient location across train station, spacious rooms, 7-11 nearby. Easy walk from train station, decent size room, good facilities. Hotel located near East JR exit, double room with nice view. Comfortable bed with warm blankets, option to open windows for cool air. Quick walk from station, top marks for convenience.

Convenient location near the train station and easy access to explore the Hokuriku area. The rooms were comfortable and the bed was a nice size for a couple. The hotel was clean and the bathroom was effective. I would recommend this hotel for its great location and comfortable stay.

The rooms were incredibly comfortable and the location opposite the train station was a total game-changer for exploring. Plus, having a 7/11 right next door was a super convenient bonus. The hotel manager's responsible reaction to a small incident just showed their commitment to guest satisfaction. the spacious room, close proximity to transportation, and traditional politeness made for a mind-blowing stay that exceeded all expectations.

I gotta say, the value for money at this hotel was great. The room was super spacious and had all the necessary amenities. The location was spot on, right next to the train station and 7-11, making it super convenient for exploring. And let me tell you, the staff here were top notch. They treated us with traditional Japanese politeness which made us feel right at home.

Now, just one tiny thing that could've made the breakfast selection even better. Would've been nice to have a wider range of options to choose from.

As a couple, we loved the spacious rooms and clean bathrooms. The location near the train station and restaurants was perfect. The helpful staff made our stay enjoyable. The Japanese style breakfast, with a touch of Western options, was a great way to start our day.

We felt happy with our stay, with no reason to complain.

The hotel provided us with complimentary bathrobes and slippers which made our stay extra cozy. Its location is perfect, just a short walk from the train station, making it easy to explore the city. We also appreciated the convenience store nearby for quick snacks or drinks.

The decor seemed a bit outdated, and the air conditioning system was set to heat the room even though it was springtime, making it too warm for comfort. we had to walk a bit to find restaurants as there weren't many in the immediate area.

The hotel is conveniently located across the road from the train/bus station, making it easy to walk with luggage. It is also very close to JR Nagano station, snow monkey bus, and all the JR lines. The rooms are clean and comfortable, with a small double bed and a warm temperature even in winter. The staff are friendly and helpful, and there is internet/WiFi in the lobby. The hotel serves as a great base for visiting nearby attractions such as the Snow Monkeys and Matsumoto.

The lift in the hotel always stops at the 4th floor, which can be a bit annoying.

This hotel is worth every dime, with its ideal location right over the bridge from the station and attention to detail in each room. Staff was superb.

No major complaints, really. All was ok.