The food - incredible, delicious traditional Japanese cuisine. The room - spacious, clean, well-furnished. The onsen - great facilities, both indoor and outdoor pools. The service - friendly staff, helpful and accommodating.

Can't think of anything.

This hotel is a hidden gem nestled by a serene river, offering a beautiful view that instantly soothes the soul. The staff goes above and beyond, ensuring that every detail is taken care of and providing exceptional service. The rooms are well-equipped, providing all the necessary amenities for a comfortable stay. The breakfast is not only tasty, but also beautifully presented, truly a feast for the eyes.

Everything was perfect!

The family-run ryokan has friendly staff who provided excellent service. They offered a ride to/from the train station. Delicious meals were served and the onsen overlooks a calm river. A great escape from the busy city.

The food at the ryokan was incredibly delicious, some of the best I've ever had. They served traditional Japanese cuisine and even taught us how to make the mushroom soup. The room was spacious and well-furnished, and could easily accommodate a large group. The onsen facilities were great, with both indoor and outdoor pools. Additionally, the host was very accommodating and provided transportation to and from the train station.

One downside was that there was only one train running per hour, so if you missed it, it could disrupt your travel plans. Another disadvantage was that the location of the ryokan was rural, making it difficult to reach the tourist sights.

I had a great stay at this hotel beside the river which had a pretty view. The staff were super friendly and prepared English explanations for foreign guests like myself. The traditional Japanese room gave me a nice Japanese feeling and the breakfast and dinner were carefully prepared and delicious. The hotel also had all the facilities required and the rooms had beautiful river views.

No improvements needed, everything was ok.

Delicious food, enjoyable onsen with river view, large comfortable room, accommodating staff, helpful in typhoon situation.

No issues.

I had a fantastic stay at this hotel nestled in a beautiful quiet location close to nature. The hotel facilities were clean and well maintained. They offered transportation services, picking me up from a nearby station, making it easy for me to reach the hotel. The location provided plenty of opportunities for hiking and sightseeing, allowing me to fully enjoy the natural beauty of the surroundings. The breakfast and dinner provided at the hotel were delicious and satisfying, served in a serene setting.

Can't think of anything.

I arrived at Kagoiwa Onsen Ryokan after dinner, but they kindly kept my meal warm and greeted me warmly upon arrival. The food was absolutely delicious and beautifully presented, with English translations provided. The traditional Japanese room gave me a true Japanese experience. The onsen overlooking the river valley was a serene and relaxing experience. The staff was friendly and helpful throughout my stay. I highly recommend this hotel for a memorable and authentic Japanese experience.

Off the beaten path, but owners offer rides to nearby station. Great food, generous portions. Onsen with river valley view. Spacious room for 3. Gracious staff.

Amazing staff, hot spring, clean and relaxing, thoughtful meals, comfortable futon, beautiful views.

Nothing I didn't like to be fair.

The hotel is situated in a beautiful and peaceful location, offering a serene and relaxing environment. The room provided stunning views of the river, adding to the overall picturesque setting. The highlight of the stay was the amazing food served at the hotel. The traditional Japanese meals were delicious and the host even shared the recipe for the mushroom soup upon request. The onsen experience was also a delight, with both indoor and outdoor pools available for guests to unwind after a long day. The host went above and beyond by providing transportation to and from the station, making it convenient for guests.

I have to admit, there was really nothing to complain about during my stay at this hotel. The experience was fantastic and I couldn't find any faults.

We absolutely loved our stay at this hotel. The location, nestled next to a beautiful river and surrounded by nature, was perfect for a peaceful getaway. The hotel facilities were clean and well-maintained, providing a relaxing atmosphere. The staff were incredibly attentive and friendly, going above and beyond to ensure our comfort. The breakfast each morning was delicious, offering a wide variety of tasty Japanese dishes.

For us, this hotel was ideal.

I had an incredible stay at a charming ryokan nestled in a peaceful location. The traditional style room was cozy and spacious, and the view from my room was absolutely stunning. The hospitality of the owners was genuine and unmatched, making me feel right at home. The food provided was delicious and truly showcased the best of Japanese cuisine. Additionally, the nearby town of Nikko was a delightful place to explore. I highly recommend this unique and special ryokan experience.

We had a lovely time relaxing at a ryokan located in a beautiful natural setting, next to a tranquil river. The room was large and comfortable, with a great view of the river. The staff were extremely accommodating and even provided transportation when needed. The traditional Japanese breakfast and dinner were not only delicious but also beautifully presented. The indoor and outdoor onsens were a highlight, offering spectacular views of the surrounding nature.

The wifi signal was weak.

The staff at the hotel were very friendly and accommodating. They went out of their way to ensure that we were comfortable and had everything we needed. The onsen facilities were top-notch and provided a relaxing and authentic Japanese experience. The location of the hotel was excellent, nestled in a scenic area with beautiful views of nature. We also enjoyed the delicious traditional Japanese food served at the hotel, which was both tasty and beautifully presented.

One aspect that could be improved upon was the comfort of the pillows. They were a bit too firm for our liking and made it slightly difficult to get a good night's sleep.