The staff were friendly and accommodating, room was clean and spacious with a comfy futon. Dinner served in room was a plus, and breakfast with garden view was delicious. Complimentary shuttle bus and private use of onsen in morning and evening were great perks.

Nothing that I didn't like.

I had a lovely stay at an onsen with delicious meals. The staff were super friendly and the room was clean and spacious. The onsen experience was amazing and the outdoor onsen offered a beautiful view. The futon provided was super comfy as well. The complimentary shuttle bus pick up and drop off at the station was a nice touch. I'll definitely recommend this hotel.

We had an amazing time at this luxurious hotel up the main street from the train station. The location in the tranquil area of Kurama was perfect for a peaceful getaway. Surrounded by stunning autumn leaves, the scenery was absolutely breathtaking. The staff provided exceptional service, going above and beyond our expectations. The room amenities, including a spacious sitting area and free Wi-Fi, added to our comfort and enjoyment. We also loved the delicious breakfast served in the dining restaurant. this place exceeded our expectations and provided a truly wonderful experience.

Families looking for a relaxing and serene atmosphere will find this hotel to be the perfect choice.

Located in the serene forested mountains of northern Kyoto, this hotel offers a tranquil escape from the hustle and bustle of the city. Surrounded by lush greenery, guests can enjoy the picturesque views of Karuma station and the nearby Buddhist and Kurama temples. The comfortable rooms and attentive service make for a relaxing stay, while the traditional Japanese breakfast showcases the local cuisine. The peaceful ambiance and beautiful natural surroundings truly make this hotel a hidden gem.

Some areas of the hotel could benefit from minor renovations to enhance the overall experience for guests.

We had an amazing stay at this mountain-side onsen near Kyoto. The best aspects were the cleanliness - everything was spotless and well-maintained, the location - nestled in the mountains north of the city, next to a beautiful river, and easily accessible via public transport from the city, and the breakfast - delicious and satisfying. The staff were also incredibly accommodating and friendly, making us feel welcome and taken care of throughout our stay.

The worst aspect was that it was not obvious to find.

The dinner and breakfast were delicious. The outdoor onsen was beautiful and private. The staff were friendly and attentive. The shuttle service was convenient. The rooms were comfortable with amazing down comforters.

The food, service, shuttle, cleanliness, and customer service were incredible. The staff knew our needs, the food was delicious and plentiful, the onsen was relaxing, the shuttle was convenient, and the staff was always prepared.

For us, it was ideal.

Authentic Japanese experience in scenic location. Delicious food and attentive service. Comfortable rooms with double futons. Relaxing bathhouse after mountain climb. Easy train access.

We had our first ever onsen experience at Kurama Onsen and it was truly memorable. the staff, although limited in English, went above and beyond to make us feel comfortable and explain everything to us. the outdoor bathing area was particularly enchanting, especially when it started snowing. the large baths provided a tranquil and authentic experience. the hotel itself only had four rooms, giving it a cozy and intimate atmosphere. the scenic train ride to the onsen was an added bonus, making the journey just as enjoyable as the destination. it was a charming and authentic experience.

Almost perfect, 😊.

Tranquil mountain atmosphere. Amazing natural hot spring. Friendly and hospitable staff. Authentic kaiseki dinner and delicious breakfast. Clean and relaxing indoor and outdoor onsen. Beautiful surroundings and ambiance. Accommodating of guests with tattoos. Peaceful and uncrowded environment

Could not be improved in any way.

Free shuttle service from the train station was convenient and saved us the hassle of finding transportation. the staff was attentive and provided excellent service, even though they didn't speak much English. the food served was delicious, and we enjoyed trying new dishes during our stay.

The futon beds were uncomfortable and took some time to adjust to. the shared bathing facilities on the ground floor were a bit inconvenient.

I stayed at this lovely hotel in Kyoto for a few days to unwind and relax. The surrounding area is beautiful, with a stunning onsen and picturesque views. The staff were friendly and went out of their way to accommodate our requests, even serving us delicious salmon sashimi. The room was clean and comfortable, with cozy futon beds. I was impressed by the attentive service and the little gifts we received. it was a peaceful and enjoyable getaway.

Can recommend this hotel.

I had a wonderful stay at an onsen in the north of Kyoto. It was a great getaway from the bustling city, and the outdoor bath offered stunning views of nature. The hotel provided a shuttle from the train station, making transportation a breeze. The traditional Japanese dinner was delicious and filling. The room was tastefully furnished and the futon provided comfort for a good night's sleep. The nearby temple and Kurama's famous autumn foliage added to the charm of the location. I highly recommend this onsen experience for a peaceful retreat.

The payment process was a bit convoluted, causing some financial inconvenience for the remainder of my trip. However, the excellent services, hospitality, and overall experience made up for this minor inconvenience.

I had a truly wonderful stay at this luxurious 4-star hotel. The location was perfect, nestled in the serene mountainside, just up the main street from the train station. The surrounding area was so peaceful, especially with the beautiful autumn leaves all around. The service provided by the staff was top-notch, with warm, gracious, and friendly staff members who went above and beyond to make my stay comfortable. The room amenities were excellent, with a cozy sitting area, in-room safe, and free Wi-Fi, ensuring that I had everything I needed for a comfortable stay. The dining experience was exceptional, with a traditional Japanese breakfast that was not only abundant but also incredibly tasty. The hotel also had a restaurant where I enjoyed a delicious dinner with more than 15 dishes. I was impressed with the high-quality service and the lovely, tranquil atmosphere of this place.

I highly recommend this hotel to anyone traveling with family.

We had a wonderful experience staying at a ryokan in the outskirts of Kyoto. The shuttle bus from Kurama station was convenient and the driver was extremely friendly, helping us with our luggage. The ryokan had two beautiful onsen, both with a range of toiletries. The meals were amazing, with dietary restrictions taken into consideration. The staff provided excellent service, making our stay memorable. I highly recommend this ryokan for a unique and enjoyable experience.