The hotel is conveniently located close to the shopping street, making it easy to explore the shops and restaurants. it is just next to the lake, providing a beautiful view for guests. The rooms are spacious and comfortable, with some offering their own private hot springs. The staff are friendly and attentive, providing excellent service. The meals served at the hotel are delicious, with a variety of dishes to choose from.

Some guests mentioned that the directional signage to the hotel is not clear.

The spacious and comfortable rooms with their high ceilings were among the best aspects of my stay. the 2 private onsens and the terrace area were very relaxing after a long day of work and added to the comfort of my stay. the close proximity to shops and the lake made it easier to take breaks from work and explore the area. the amenities offered truly made my stay enjoyable.

Although the meal presentation was nice, the sashimi and beef were clearly not freshly cut and seemed to have been waiting to be served for a while. the staff lacked the warmth and sincerity that I have experienced before in other similar hotels.

We had such a wonderful time at this luxurious hotel. The rooms were spacious and beautiful, with the option to have our own private outdoor bath which was a real highlight. The food served at mealtime was absolutely delicious, and the service from the staff, especially Ryuko, was superb. We felt truly spoiled and pampered during our stay.

We had a little difficulty finding the hotel at first, as the name on the front door was different from what we had booked. However, once we arrived, we were very impressed with the property's location.

Spacious rooms, tasty meals, and friendly staff. Convenient location near Lake Kinrin, shops, and restaurants. Private hot springs and outdoor baths offer relaxation. Limited confusion with signage, but overall a recommended stay.

During my stay at the hotel, I was impressed by the exceptional service I received from the staff. One instance that stood out was when my universal converter wasn't working properly. The hotel provided me with their in-house converter and even went above and beyond by giving me one to take home. The meals at the hotel were delicious, with generous portions and a wide variety of options. The private hot springs in the rooms were a lovely touch, although I did encounter some ants in mine. However, the hotel had four public hot springs nearby that I could use instead. The hotel is conveniently located near Lake Kinrin, shops, and restaurants, making it easy to explore the area. I had a fantastic experience at Kutsurogi-No-Yado Nanakawa and would recommend it to others.