Outstanding Onsen spa, friendly staff, comfortable room, awesome onsens, tasty food.

No.

The facility was top-notch with quality amenities and a wonderfully set up hot spring. The meals were delicious and the staff friendly. Great location in the middle of the village, close to city center and other onsen. Definitely recommended for a enjoyable stay.

The staff spoke English and were kind. The Japanese style room was comfortable and spacious enough. The hotel's hot springs were enjoyable. The food was tasty and the location was convenient. Recommended!

Upon arrival, we were warmly welcomed by the staff here. The room was spacious and exquisite with traditional decorations such as a tatami mat and shoji screens. The private hot spring bath was a luxurious experience, complete with exclusive amenities. We also enjoyed the delectable kaiseki meal served in the room, highlighting the fresh local produce, and the impeccable service provided by the attentive staff.

The hotel lacked a bar or lounge area for guests to relax and unwind after dinner, which was a minor issue. However, the hotel's prime location allowed us to explore the town and experience the local nightlife.

We loved the traditional Japanese rooms, complete with tatami floors and comfortable seating areas. The ambiance was perfect for a romantic escape.

We were disappointed that there were no outdoor views from the onsen. It would have been nice to enjoy the natural surroundings while relaxing in the hot springs.

The hotel's location was perfect, being near everything in this city. It was conveniently situated down the hill, making it easily accessible. The staff were friendly and spoke English well. The cleanliness of the hotel was exceptional, and the facilities provided were top-notch.

Nothing that I didn't like.

During our recent stay at a ryokan in Kusatsu, we had the pleasure of experiencing a private onsen. It was a truly luxurious and relaxing treat. The hot spring water was incredibly therapeutic and left us feeling rejuvenated. The onsen provided the perfect escape from the hustle and bustle of daily life. The ryokan also offered exceptional service and delicious meals, showcasing the best of Japanese cuisine. we highly recommend this ryokan for a memorable and indulgent stay.

Outstanding Onsen Spa quality, friendly staff, comfortable Japanese-style room, awesome ryokan onsens, tasty food.

Not one thing.

The traditional Japanese room we stayed in was a unique and comfortable experience. The meals served in the private compartments were exceptional. The location allowed us to easily walk to most of the attractions around town and enjoy the lighted scenery.

The air conditioning in the room was not adjustable, making the temperature less than ideal. the hot water in the bathroom did not seem to work.