Friendly staff. Free pick-up service. Natural mountain water onsen. Authentic Japanese atmosphere at breakfast. Staff accommodated special diet requests. Beautiful view.

Attentive staff, lovely onsen with massage chair, superb traditional breakfast, great steak restaurant nearby, perfect location for world heritage sites.

Nothing I didn't like to be fair.

Nestled in a serene forest setting, this traditional inn offers a peaceful retreat. With a beautiful garden as its backdrop, guests can relax and enjoy the tranquil surroundings. A short stroll from the restaurant leads to the well-maintained and picturesque garden. Situated close to temples and main tourist sites, this ryokan provides easy access for exploration. The rooms are comfortable, while the attentive staff ensures excellent service. The breakfast, with its exquisite kaiseki cuisine, is a delightful experience.

The formal atmosphere may feel slightly uncomfortable for some guests.

The staff at this hotel were incredibly helpful and accommodating, ensuring that communication was not an issue. The traditional room we stayed in was large, beautiful, and offered a stunning view of the gardens. The hotel's location on the hill provided a peaceful and serene atmosphere, perfect for a relaxing getaway. The breakfast included in our stay was a delightful and authentic Japanese experience, offering a taste of local cuisine.

We had no complaints about our stay at this hotel; everything was perfect.

Stayed here Easter, comfort was at its peak, everything was in perfect order. the staff was accommodating and went over and above to meet our needs. the breakfast and dinner options were amazing; Japanese cuisine at its finest. the public bath and outdoor area was incredibly peaceful with a scenic view for beautiful pictures. the location was perfect and allowed us to easily walk to the nearby tourist spots.

The vegetarian meal options were limited, which was a big disappointment. Although the staff was friendly and welcoming, the restaurant menu could have been more inclusive of dietary restrictions.

Our stay at Hoshino Yado was an unforgettable cultural experience. The ryokan accommodation was comfortable and the traditional Japanese garden added to the peaceful atmosphere. The highlight was the delicious Kaiseki dinner, showcasing a variety of local dishes. The location was perfect for visiting the nearby shrines and temples. The staff were helpful and accommodating throughout our stay. I highly recommend Hoshino Yado for a relaxing and authentic Japanese experience.

The hotel is located next to a world heritage site. The rooms are beautifully decorated in Japanese style, spacious and comfortable, with high-quality amenities. The Japanese breakfast offers a great variety of delicious options. Don't miss the delightful Ryotei dinner for a must-try experience.

The onsen is good, but it would be even better if the glass doors could be opened. The steam sometimes obstructs the garden view.