I had an exceptional experience at a traditional ryokan with beautiful natural views and a tranquil atmosphere. The 7+ course dinner was phenomenal and the staff went above and beyond to accommodate our late arrival. The authentic onsen baths were a must-try, especially the outdoor ones. Despite the slightly outdated elements, such as carpets and room doors, the room was spacious and offered a perfect view. Watching hawks catch fish along the river was a memorable sight. I highly recommend this unique and inspirational location.

Wow, this place was absolutely amazing. My husband and I had a romantic getaway and feel so lucky to have been here. It was beautiful, the staff were incredibly kind and helpful, and the location is absolutely stunning. The dinner was a 10-course traditional Japanese feast and the staff even changed our room setup during the meal. Nestled in a gorgeous valley, the views are beyond amazing.

Couldn't recommend this hotel more.

The value for money at this hotel was exceptional, and the room was perfect - spacious with a breathtaking view. The location was stunning, surrounded by mountains and a serene river. The staff treated us like royalty, attending to all of our needs and guiding us upon arrival.

Menu for breakfast could use some improvement with more diverse options.

What an unforgettable Christmas experience! the location was perfect, surrounded by breathtaking natural wonders and the most serene atmosphere. the traditional Japanese cuisine was exceptional, with an extensive variety and beautiful presentation. They also offered private onsen baths which added a luxurious feel to the stay. the staff was beyond helpful and provided exceptional service. the room was spacious with stunning mountain views and everything was very clean and well maintained. Oh, and did I mention the beautiful river flowing next to the hotel?

Although the hotel had an overall wonderful atmosphere there was one negative aspect that might bother some guests. the carpets, dining room separators and room doors seemed a bit outdated and could use a slight update.

Tranquil and beautiful location. Traditional futon beds. Private dining room for banquet dinner and breakfast. Must try traditional private onsen. Excellent staff, accommodating late arrival.

We definitely got our money's worth at this amazing hotel. The room was incredibly comfortable and the traditional beds were perfect for a peaceful night's sleep. The location was beautiful, surrounded by mountains, and the staff treated us like royalty with their outstanding service.

The breakfast offerings could have been better if they included coffee. It was a bit difficult to find a place nearby to get a cup of coffee in the morning, but overall it didn't take away from the overall experience.

The Nishiyama Onsen Keiunkan is a hidden gem that offers a truly magical experience. The 100% pure onsen baths are absolutely delightful, allowing guests to completely unwind and relax. The large rooms provide a perfect view of the stunning surroundings, including the river where hawks can be seen catching fish. The staff are amazing, always ready to assist and guide guests upon arrival. The food is exquisite, with a 7+ course dinner and lavish breakfast that is exquisitely presented. Staying at this ryokan is an unforgettable experience and a must for those seeking a beautiful and inspirational retreat.

Felt more than at home, no reason to complain.

The value for our money was excellent! The room was cozy and comfortable, with traditional beds that made me want to take endless naps. The location was serene and beautiful, with our room overlooking the calming river. The staff at the hotel were simply amazing - they took great care of us and made our stay peaceful and relaxing.

The only thing that could have made breakfast better was having coffee included. It was a bit difficult not having a place nearby to get a cup of coffee, but overall, it was a small inconvenience in the grand scheme of things.

The staff at this hotel were absolutely incredible! They went above and beyond to make sure we were taken care of and even spoke English, which was a huge bonus. the dinner we had was absolutely amazing - 10 courses of traditional Japanese cuisine. the staff even transformed our room from a sitting area to a sleeping area during the meal. the location of the hotel was nestled in a beautiful valley with breathtaking views. It was so serene and tranquil, a perfect escape from the city.

Although I enjoyed my stay at this hotel, there were a few things that could have been better. the beds and pillows could have been more comfortable, especially for someone tall like me.

Exceptional service, exquisite food, exceptional facilities, beautiful location, relaxing atmosphere.

Nothing for me.

Beautiful location, accommodating staff, comfortable futon, nice baths, peaceful atmosphere.

Nothing, it is perfect.

From the moment I stepped into the hotel, I was transported to a peaceful oasis. The traditional wooden furnishings added a touch of charm and character to the rooms, although they could use some updating. The private dining room for our banquet dinner and breakfast was a delightful experience. The staff, although a bit understaffed, were incredibly helpful and accommodating. The highlight of my stay was definitely the traditional private onsen, although the bath time could have been longer. The natural views of the river and alps were breathtaking, especially when enjoyed from the outdoor baths. I highly recommend this hotel for a relaxing and authentic ryokan experience.

The value for money at Nishiyama Onsen Keiunkan was excellent, the room was cozy and had a perfect view of the valley. The location was stunning, nestled in a beautiful valley, and the staff treated us incredibly well, going above and beyond to make our stay special.

The breakfast option could have been improved by offering a wider variety of choices.

The value for money at this hotel was exceptional, especially considering the traditional room and breathtaking views. The staff were incredibly kind and welcoming, going above and beyond to make our stay memorable.

The breakfast offerings could have been improved by including coffee, as there were no nearby options to get a cup of joe. However, this was a minor inconvenience in the grand scheme of things.

I had an amazing stay at this hotel! The cleanliness was top-notch, the hotel facilities were impressive, and the location was perfect, right by Shake Shack for a quick bite after a show in crowded New York. The staff was incredibly helpful and accommodating, especially the Concierge named Kat who went above and beyond to assist me.

Nothing could have been better.