The staff at the hotel were really friendly and helpful, making our stay more enjoyable. They were fluent in English, which was a big relief for us as we didn't speak Japanese. the hotel was located in a convenient area close to major attractions and public transportation, making it easy for us to explore the city. Plus, they had a lot of interesting materials about things to do in Tokyo, which was a nice touch.

The cleanliness of the room was a major issue. There was dust everywhere, the aircon filters were clogged, and we even found trash in the bathroom.

As adventure travelers, we loved the friendly and helpful staff who gave us interesting info about the neighborhood. The hotel's location, just a short walk from Inaricho Station and Ueno Station, was perfect for exploring Tokyo. We also appreciated the convenience of having Lawson and FamilyMart nearby, as well as rice bowl and fast food restaurants for quick meals. The air conditioning in our room worked well, and the bathroom had hot water with great water pressure. The daily room cleaning, fresh towels, and yukatas were a nice touch. We also enjoyed the free amenities like the vending machine, umbrellas, and access to a small kitchen. The hotel had a welcoming backpacker atmosphere that we really enjoyed. a great choice for budget-conscious adventure travelers.

We felt that the hotel was secure and that the staff went out of their way to help us. Nothing was too much trouble for them.

Super value for money, friendly staff speaking excellent English, convenient location near subway, basic amenities, useful information.

Convenient location: the hotel is located within walking distance to a subway line and various restaurants and convenience stores. Free amenities: the hotel offers free Wi-Fi, which was acceptable in terms of speed and reach, and also provides a list of information regarding attractions and train schedules.

Small rooms: the size of the rooms was quite small, as is typical in Japan, so it's best to travel with minimal luggage to fit comfortably. Darkness in rooms: the rooms were quite dark, but since most of the day is spent outside exploring, it wasn't a major issue for me.

The rooms may be cozy, but that's what you expect in Tokyo. The staff is extremely helpful, providing tons of information and maps for exploring the city. The location is just a short walk from the metro, making it super convenient. The daily room cleaning is a nice touch, with fresh toiletries provided. Definitely recommended! Free wi-fi, flat-screen TV, lift, electric kettle, air conditioning available.

Great staff and service, with helpful English-speaking employees. Convenient location near subway and restaurants. Clean rooms with good amenities. Affordable prices. Excellent value for budget travelers.

The price was unbeatable for a hotel with a private bathroom. The staff were nice and friendly, providing great service. The location was superb, only a 3-minute walk to the nearest subway station, making it convenient to get around the city.

The limited number of sockets in the room was frustrating, especially when I had multiple devices to charge. The pillows were too hard and not comfortable.

I stayed at Oak for 2 nights during my first solo trip abroad. The staff was incredibly friendly and helpful, even when I locked myself out of my room. The location near Inaricho station was convenient, and the hotel was tucked away from the main road, making it quiet. The room size was perfect, the bed was super comfy, and the shower had amazing water pressure. The hotel felt like home, and I loved the fast wifi. I'll definitely consider staying here again in the future!

100% Recommend this hotel.

great budget property, friendly staff, Japanese style room with comfortable futon, convenient location near Ueno station and shopping areas

small and awkward bathroom

had a peaceful break at a cozy hotel in Tokyo, staff exceeded my expectations with their helpfulness and English skills. Loved the clean and comfortable room, and the convenient location near Ueno station. Definitely considering staying again!

Bathroom a bit cramped, but clean.

As trekkers and a group of friends, we loved the friendly staff who provided excellent English assistance. The hotel lobby gave us a cozy and homely vibe. The well-designed rooms had all the necessary amenities. The convenient location near Inaricho Metro Station and Ueno Station for the Keisei Skyliner made it easy to explore Tokyo. a great place to stay with helpful staff and a comfortable atmosphere.

Felt very homey, no reason to complain.

Great location near popular attractions and convenient transportation options. Friendly and helpful staff who speak English fluently. Comfortable and clean rooms with necessary amenities.

Confusing location with inaccurate directions from Google Maps. Dim lighting in the rooms.

The room was cozy and the bed was incredibly comfortable. The shower had fantastic water pressure, making for a refreshing experience. The staff went above and beyond, allowing me to check-in early and making me feel welcome from the moment I arrived. The location was perfect, with easy access to nearby attractions and transportation options.

The bathroom was a bit small, but manageable. There were limited outlets, which made charging multiple devices a bit frustrating.