The hotel is located in a convenient location, close to the JR station and easily accessible. It is just a short walk away from the main station, making it convenient for travelers. The rooms are small but clean and well-equipped, with comfortable beds ensuring a good night's sleep. The staff provide excellent service and are helpful to guests. The hotel also offers free wifi throughout the premises, allowing guests to stay connected.

The bathroom is small and lacks shelf space, which may be inconvenient for guests with disabilities who require more room.

I recently stayed at this hotel in Sendai and had a great experience. The staff were incredibly helpful and the service was top-notch. The rooms may be on the smaller side, but they were well-equipped with all the basic amenities. The beds were comfortable and provided a good night's sleep. Additionally, the location of the hotel was perfect, within walking distance to some really good restaurants.

All in all, my stay at this hotel was fantastic and I couldn't find anything that needed improvement.

I was pleasantly surprised by the excellent location of the Richmond Hotel in Sendai. Just a short walk from the JR Train station, it made exploring the city incredibly convenient. The check-in process was smooth and the friendly staff went above and beyond to make me feel welcome. The room itself was compact, yet well-designed, maximizing space and providing all the amenities I needed. The comfortable bed ensured a restful night's sleep, and the bathroom, though small, was clean and functional. The complimentary breakfast offered a variety of delicious options, with freshly baked breads and pastries being a highlight. I had a great experience at the Richmond Hotel and would definitely recommend it to others.

Great location, friendly staff, included breakfast, convenient store nearby.

For us it was ideal.

Convenient location, 10-minute walk from train station and shopping streets. Some staff had limited English skills. Complimentary smartphone with free data and local number. Free daily welcome drinks. good value for money.

The hotel is conveniently located just a short walk from the train station with plenty of dining options nearby. The staff were friendly and accommodating, offering great recommendations for local places to eat and explore. The rooms were comfortable with excellent quality amenities provided, such as room wear and a multi adapter cellphone charger.

Although the room was clean and well-maintained, it was quite small with very limited closet space. The ventilation in the room wasn't great and we woke up to a wet, dripping window each morning.