Compact yet clean and well-appointed room. Lovely staff who spoke some English. Close to transportation hub. Great ramen bar nearby. Perfect for transiting.

The value for money at this hotel was excellent. The room was spacious, clean, and had all the necessary facilities. The location was fantastic, just a short walk from Shin-Osaka station. The staff were incredibly friendly and helpful throughout our stay.

The breakfast experience could have been improved with a wider variety of options.

The hotel was super clean and eco-friendly, with friendly and professional staff. Its convenient location, close to JR Shin-Osaka station and a Subway line, made exploring the town easy. The variety of breakfast items provided was great, and we also loved the Ramen restaurant right in front of the hotel, which served some of the best ramen and Kara-age in town!

I do recommend this hotel.

during our recent stay in osaka, sarasa hotel shin-osaka exceeded our expectations. the location was perfect, with easy access to the metro station and shops/restaurants nearby. the staff were incredibly polite and the room amenities were top-notch.

No coat stand near the entrance.

The location of the hotel is fantastic, being very close to Shin-Osaka train station. This makes it convenient for exploring the city and also for catching trains to other destinations. there are several convenience stores nearby, making it easy to grab snacks or any necessities you may need during your stay. The staff are also friendly and pleasant, providing a warm welcome upon arrival.

One aspect that could be improved is the cleanliness. According to a review, some guests mentioned that the cleaning service was lacking, with dirty areas under the beds and no room cleaning during their stay.

I recently stayed at Sarasa Hotel for a few days and had a wonderful experience. The double room was spacious and cozy, with a comfortable bed. The hotel's location was perfect, just a 5-minute walk from Shin-Osaka Station. I appreciated the free smartphone provided in the room, which had free WiFi and calling. The cleanliness of the hotel was impressive, and the breakfast offered a delicious variety of Japanese and Western dishes. The staff were friendly and helpful, making our stay even more enjoyable. I would definitely stay at Sarasa Hotel again.

I do recommend this hotel.

Value for money was excellent, with clean and modern rooms. The hotel's location near Shin Osaka Station made it convenient for exploring different cities in the region. The staff went above and beyond to assist us, even walking us to a nearby laundry shop. Plus, they provided a room with a lovely city view upon request.

Breakfast choices could be improved with more variety.

Friendly staff, convenient location, good breakfast selection, spacious rooms, helpful English-speaking staff, easy access to transportation.

Felt snug, nothing to complain about.

Great value for money, with a clean and well-equipped room. Convenient location near the train station and plenty of nearby stores and restaurants. The staff was incredibly friendly and helpful.

Breakfast selection could be improved with a larger buffet area.

The value for money at this hotel was great, with a clean and fairly comfortable room. The location near the train station was superb for exploring the city and beyond. The staff were lovely and helpful, making our stay enjoyable.

Breakfast choices could be improved with more variety.

Convenient location near train station, easy airport access. Nearby restaurants with great views. Free mobile phones in rooms with internet and translation services. Well-equipped elegant rooms, perfect for a long stay. Close to convenience stores.

I had a wonderful experience here! This place was located just a short walk away from the subway station which was perfect for me. The staff was extremely helpful, offering housekeeping, laundry services, and even ironing facilities. I was impressed with the amenities provided in the room such as tea and coffee facilities and flat-screen TV. I loved the restaurant here too, the staff made their efforts to get my order right.

I highly recommend this hotel to anyone looking to stay in this area.

Exceptional breakfast, friendly staff, Christmas doorprize, spacious rooms, great location.

For us it was ideal.

We had a great stay at a well-located hotel with easy access to the train station. Despite some minor issues with storage and room size, the cleanliness and amenities were outstanding. we highly recommend Sarasa Hotel Shin-Osaka.

We had a fantastic stay at this hotel. The cleanliness was impeccable and the hotel facilities were great. The buffet breakfast was delicious and had a good variety of options. The staff were very polite, helpful, and professional. The location was perfect as it was very close to Shin-Osaka station, making it very convenient for us to explore the city.

Absolutely nothing.