we had a great time staying at this hotel. The location was a bit out-of-the-way, but it was worth it for the peaceful and quiet atmosphere. The staff was amazing, they went above and beyond to accommodate our schedule and even suggested the best bus route for us. The service was excellent and they were very helpful with any requests we had. They even arranged transportation for us to a local soba noodle place.

During my Christmas stay, I thoroughly enjoyed the spacious and clean rooms with comfortable futon beds. The Japanese breakfast was a unique and delicious experience, with a wide variety of dishes. The outdoor bath was also a highlight, providing a charming and relaxing atmosphere in the hotel's beautiful garden.

One downside was the lack of a cold pool in the onsen, as there was only a hot pool available. I would recommend reserving a room with a view of the garden for a more pleasant stay.

The location of the hotel is great, with easy access to local attractions and transportation options. You can enjoy a visit to the nearby onsen and then head over to a local soba noodle place for a delicious meal. Don't forget to buy the Hakone free pass to make your transportation hassle-free. The hotel also offers a chance to experience traditional Japanese clothing and lifestyle, adding to the cultural immersion.

The reception staff could improve their hospitality and be more welcoming to guests.

This place is a hidden gem nestled in the heart of nature. The serene surroundings create a peaceful and tranquil atmosphere, perfect for relaxation and rejuvenation. The hotel is situated in a beautiful garden, offering breathtaking views of the natural landscape. The rooms are spacious and comfortable, with traditional Japanese design and tatami mats. The onsen facilities are top-notch, with both indoor and outdoor baths, providing a truly authentic Japanese bathing experience. The staff here are incredibly welcoming and attentive, ensuring that every need is met. From the moment you arrive, they go above and beyond to make you feel right at home. I particularly appreciated their assistance with luggage and their helpful recommendations for nearby attractions and dining options. the service here is exceptional and truly enhances the overall experience.

I would highly recommend this place to friends and family seeking a luxurious and memorable getaway.

We had a fantastic time staying at this luxurious and comfortable hotel! The location was perfect for exploring the Hakone region, with nearby attractions that provided breathtaking views of the surrounding nature. The hotel itself was surrounded by beautiful gardens, creating a peaceful and serene atmosphere. We were impressed with the quality of the service, from the friendly staff who were always willing to help, to the convenient amenities such as bicycle hire and valet parking. The room was well-appointed with modern amenities, including a balcony and sitting area, making our stay even more enjoyable. We also appreciated the excellent dining options, with a restaurant and bar/lounge area that served delicious meals and offered special diet menus. The spa center and hot spring bath were a highlight of our stay, providing relaxation and rejuvenation after a day of exploring.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay in the Hakone region.

I had the best meal of my entire trip in Japan at the hotel. The food was absolutely incredible, both for breakfast and dinner. The cleanliness of the hotel was impeccable, and the staff was very attentive and made sure I had everything I needed. The hotel facilities, including the baths, were well-maintained and provided a great temperature for relaxation. The location was a bit off the beaten track, but there were convenient transportation options, including buses that stopped right in front of the hotel.

All good.

Outstanding staff, accommodating to allergies, convenient bus stop, beautiful gardens, private baths, excellent service.

Nothing, it is perfect.

My recent stay at a ryokan in Japan was truly memorable. From the moment we arrived, we were captivated by the beautiful surroundings and peaceful atmosphere. The private open-air onsen was a highlight, allowing us to relax and unwind while taking in the stunning views. The traditional Japanese meals served in our room were not only delicious but also presented with great care. We were even surprised with a special kids dinner for our daughter, which made her feel truly valued as a guest. The level of service provided by the staff was exceptional, and they went above and beyond to ensure our comfort and satisfaction. Despite a few minor issues, such as the lack of a cold pool in the onsen and the need to wear a yukata to transition between pools, these were outweighed by the overall experience. I highly recommend this ryokan for a unique and enjoyable stay.

Traditional ryokan with spacious rooms and scenic onsen. Delicious, high-quality meals. Helpful staff, fluent in English. Convenient location near attractions and bus stop.

Celebrating New Year in a traditional Japanese inn was unforgettable. the room was spacious and had a beautiful private hot spring bath, perfect for relaxation. the yukatas provided were comfortable and made us feel like we were truly experiencing Japan. the highlight was the amazing kaiseki meal, featuring fresh seafood and locally sourced vegetables. the attention to detail in the presentation was impressive, and each dish was a work of art. the staff were very friendly and helpful, making sure everything was perfect. the hotel's stunning location surrounded by nature was a great escape from the hustle and bustle of the city.

The futon mattress was overly firm, which made it hard to sleep comfortably. the shuttle service from the train station was a bit limited, so we ended up taking a taxi to get to the hotel.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with the rooms and public areas well-maintained and spotless. The hotel facilities were top-notch, especially the private onsen bath in our room, which provided a truly relaxing experience. Additionally, the staff were attentive and friendly, ensuring that all of our needs were met. The location, nestled in nature, provided a serene and peaceful atmosphere that helped us unwind after a long day of exploring.

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During our New Year stay at this hotel, we had an amazing experience. The staff were friendly and attentive, making our stay even more enjoyable. We loved the traditional Japanese meals served in our room for both dinner and breakfast. The food was delicious and truly gave us a taste of authentic Japanese cuisine. The room itself was clean, spacious, and had all the amenities we needed. We also loved the fact that the hotel had public baths with stunning views, allowing us to relax and unwind after a long day of sightseeing. Additionally, the location of the hotel was perfect for us as it provided a peaceful retreat away from the hustle and bustle of the city.

Although our stay was fantastic, there were a few minor inconveniences. we found that the in-room onsen was a bit too hot for comfort and there didn't seem to be a way to adjust the temperature.

The Japanese-style rooms and futon beds were incredibly comfortable. The breakfast and dinner were excellent with a wide variety of options. The outdoor bath and beautiful hotel garden created a charming atmosphere. The staff was friendly and helpful.

Can't fault anything about it.

Senkyoro: True oasis, Onsen Bath in room, Relaxing, Delicious breakfast and dinner, Beautiful view, Exceptional service.

Nothing all excellent.

Beautiful location, gardens. Convenient for transport with nearby bus stop. Onsen is a nice addition. Traditional, delicious Japanese food. Friendly, professional service. Relaxing stay. Pottery class adds fun experience, though only in Japanese. Incredible atmosphere, welcoming staff, exceptional service. Expensive, yet well worth it for the high-quality, beautifully presented food. Interesting breakfast with array of Japanese dishes. Well-maintained hot-spring baths. Clean rooms. Best meal in Japan. Clean baths with good temperature. Wabi-sabi decor.