my recent stay in tokyo was amazing, but shinjuku urban hotel exceeded all my expectations. the spacious japanese-style room, friendly staff, and convenient location made it a perfect choice for a long stay.

Missing microwave in the room.

The staff at the hotel were very courteous and respectful, always ready to assist with any inquiries. The rooms were clean and functional, and even had the fancy Japanese toilets that we enjoyed. The location of the hotel was excellent, just a short walk from the bustling heart of the city and close to countless restaurants and convenience stores. We also appreciated the option of purchasing tokens for the extensive selection of X-rated TV channels available.

One aspect that we found inconvenient was the strict visitor guidelines imposed by the hotel. We were unaware of these guidelines beforehand and it made it difficult for our kids to visit us during our stay.

We loved the convenient location of this hotel, right in the heart of Shinjuku and close to subway and train stations. Being business travelers, it made our commute so much easier. The staff at the hotel were incredibly kind, attentive, and polite. They went out of their way to help us, despite the language barrier, and even took the time to explain how to use the laundry in our room. The free coffee by the reception was a nice touch, and we enjoyed taking it back to our room. For a great price, we booked the suite on the 10th floor, which had spacious and well-appointed rooms, a kitchen, living room, and even a make-up room. The hotel provided robes, slippers, and fresh towels daily, making us feel comfortable and pampered. We also appreciated the complimentary umbrellas provided when it rained. Lastly, the internet connection was excellent, which was important for us as business travelers.

Felt relaxed, no complaints.

Convenient location near Shinjuku station and subway. Spacious rooms with sink and washing machine. Friendly staff willing to assist with laundry. Complimentary coffee available. Suite on 10th floor offers two master bedrooms, single room, kitchen, living room, bathroom with shower and bathtub. Umbrellas provided during rainy days. Strong internet connection.

I recently stayed at Shinjuku Urban Hotel for a few nights and had a fantastic experience. The staff were incredibly friendly, polite, and always willing to help. The hotel's location was perfect, with plenty of bars and restaurants nearby. The room was surprisingly spacious for a Japanese hotel, with a fully-equipped kitchen and all the necessary appliances like an oven, microwave, fridge, and washing machine. It truly felt like a home away from home. I would definitely choose to stay at Shinjuku Urban again.

Would be happy to recommend this hotel.

Comfortable and conveniently located hotel in the heart of Shinjuku. The staff went above and beyond to assist me, even helping me use the laundry in my room. The spacious suite on the 10th floor exceeded my expectations, with its two master bedrooms and additional amenities. The hotel even provided umbrellas when it rained. The strong internet connection was a bonus. I highly recommend Shinjuku Urban Hotel for a great stay in Tokyo.

Friendly service, free umbrellas, printed boarding passes, good A/C and WIFI, quiet room.

No complaints.

We were pleasantly surprised by the size of our room at Shinjuku Urban. The bathroom was small but manageable. The location was fantastic, just a short walk to the attractions of Shinjuku. The staff, despite limited English, were helpful and accommodating. I would highly recommend this hotel for a stay in Tokyo.

The location was perfect, with plenty of restaurants and shops nearby. The room was clean and spacious, and the staff were friendly and helpful. The hotel also provided free Italian-style coffee in the lobby, which was a nice touch. The only downside was the slow wired internet, but overall I highly recommend this hotel.

As a business traveler, I appreciated the convenient location near bars and restaurants, making it easy to unwind after a long day. The spacious unit had all the amenities of home, including a kitchen, washing machine, and oven. The friendly and helpful staff added to the positive experience.

Felt extremely safe, no reason to complain.

We got great value for our money at Shinjuku Urban Hotel. The room was spacious and clean, perfect for our family of 5 adults. The location was fantastic, with plenty of restaurants and stores nearby. The staff were incredibly kind and helpful, going above and beyond to make our stay enjoyable.

Hotel breakfast could be improved with more variety and options.

As longer term business travelers, we appreciated the great location and convenience of having a 7-11 right next door for our meals. The staff were incredibly courteous and helpful, going above and beyond to accommodate our needs. com.

Felt truly spoilt, no complaints.

For the price we paid, we got amazing value. The room was spacious and had everything we needed, including a kitchen and laundry facilities. The location in Shinjuku was vibrant and close to the subway and train station. The staff were incredibly kind, attentive, and patient, and even helped us with using the laundry facilities. They also provided us with free coffee by the reception. we had a great experience and would definitely choose to stay here again.

The breakfast could be improved.

I had a fantastic time staying at Shinjuku Urban. The location was perfect, with plenty of restaurants and convenience stores nearby. The room was spacious and clean, with all the necessary amenities including a sink and washing machine. The staff were polite and helpful. I highly recommend this hotel for a comfortable and enjoyable stay in Shinjuku.

Spacious, studio-like room with a sink and washing machine. Close enough to walk to main Shinjuku station. Plenty of restaurants and convenience stores nearby. Efficient check-in and check-out process. Friendly and helpful staff.