As young people, we loved the convenient location right by Sannomiya bus and train stations. The hotel was a great base for exploring Kobe, with plenty of eating options nearby. The bed was large and comfortable, and the bathroom surprisingly spacious. The staff were friendly and helpful, making our stay most comfortable.

Felt like VIPs, no reason to complain.

I recently stayed at Sotetsu Fresa Inn in Kobe for 3 nights. The hotel staff were incredibly friendly and helpful, always going the extra mile to assist me during my stay. The hotel itself is newly opened and has a minimalistic design, with clean and fresh towels provided daily. I loved the eco-friendly option and the free use of a tablet in the room. The bed was super comfortable, perfect for a good night's sleep after a long day of exploring. Another bonus was the convenient location, just one block away from the train station. The staff even helped me book an airport taxi and assisted with my luggage. I can't wait to go back!

100% Recommend this hotel.

The hotel is conveniently located near Sannomiya station, making it easy to access trains and buses for exploring the area. There are also plenty of great restaurant options nearby, including one that is located right in the hotel. The rooms are clean and comfortable, with spacious bathrooms that have all the necessary amenities. The staff at the hotel are very polite and helpful, providing excellent service to ensure a pleasant stay. Additionally, guests can enjoy a delicious breakfast and, in some rooms, a great view of the station.

The coffee machine may occasionally not work properly, but the staff is always polite and helpful in resolving any issues.

The room was clean and cozy. There were two complementary gifts waiting for us in the room which was a lovely surprise. The location was very convenient with easy access to public transportation and great food options nearby. We also enjoyed the quietness of our room.

Our stay during the Christmas season was marred by the disappointing breakfast served at the hotel. The limited variation of the breakfast menu and the quality of the food didn't justify the high price.

Clean, new with easy access. Thick walls, helpful bilingual staff. Pyjamas and toiletries provided. Good car rental service. Comfortable beds, decent sized room. Great breakfast buffet. Friendly staff, convenient location.

Nothing that I didn't like.

Convenient location near train station, shops, and restaurants. Clean, minimalistic rooms with comfortable beds. Friendly, helpful staff. Easy check-in/out process with self-service machines. Looking forward to returning!

I recently had the pleasure of staying at a new hotel in a great location near the train station. The hotel was very clean, and the walls were thick, ensuring a peaceful night's sleep. The staff were incredibly helpful and bilingual, making communication a breeze. One thing that stood out to me was the attention to detail - they provided pyjamas in different sizes and toiletries for all guests. Additionally, there was a car rental place on the ground floor, adding to the convenience of the stay.

All aspects of my stay at this hotel were perfect.

We had a very happy stay at Sotetsu Fresa Inn. The hotel's location was perfect for us, with easy access to the train station, bus station, and monorail. We also appreciated the convenience of having shops and eateries nearby. The staff were all very helpful and bilingual, making our stay even more enjoyable. The rooms were clean and equipped with everything we needed, including toiletries and pyjamas in different sizes. we had a comfortable and pleasant experience at this new hotel in a great location.