Excellent location, great garden, spacious rooms, helpful staff, delicious Japanese cuisine.

Nothing, no complaints at all.

Great location near Shinagawa station with many amenities and a beautiful park view. Spacious rooms for 3-4 people. Enjoyable sauna and massage chairs. Expensive restaurant prices, but plenty of dining options at Shinagawa Station malls. Pricey overall.

The rooms are spacious and comfortable, with generous amenities and exceptional housekeeping. The staff is professional, courteous, and efficient. The location is superb with easy access to and from Shinagawa station.

Felt more than at home, no complaints.

We loved the spacious rooms with longer beds than most hotels in Japan. The location in Shinagawa was perfect for easy access to the bullet train and airport. The 5-minute walk to the train station and abundance of nearby restaurants and cafes were great. The friendly and English-speaking staff were a bonus. Free wifi was appreciated.

Felt exceptional - no complaints at all.

Great location, 2-3 min walk to a station with everything needed, including JR. Spacious rooms for 3-4 people with amenities. Enjoyable sauna and massage chairs. Beautiful park view with Sakura trees. Pricey, but worth it.

Great value for money, spacious and comfortable rooms, and friendly staff. The location is perfect, just a short walk from a main train station, making it easy to explore the city.

Breakfast choices could be more varied and diverse.

Spacious rooms, longer beds than other Japanese hotels. Convenient location near train station and airport. Friendly staff who speak English. Free wifi. Numerous dining options nearby.

The garden was beautiful, location convenient. Staff were nice, more warmth would improve the experience. Large rooms, great for travelers. Nearby train station makes it easy to explore. Enjoyable sauna, massage chairs, and view of park. Pricey restaurants, find alternatives nearby.

The room was spacious and the bed was very comfy. The bathroom design was well thought out, with a powerful hair dryer and a shower stall that didn't wet the floor. The hotel had a handy location, just 5 minutes away from a major rail and metro station. The breakfast was delicious, especially the prettiest eggs ben. The staff was friendly and efficient.

No negatives.

Great location, close to train station. Spacious rooms with helpful staff. Delicious Japanese cuisine at on-site restaurant. Impressive views and beautiful garden. Relaxing sauna and massage chairs available.

I had an incredible stay at this hotel. The first thing that impressed me was the convenient location. It's just a short walk from one of the main train stations in this bustling city, making it easy to explore all parts of Tokyo. Additionally, the hotel is surrounded by beautiful parks, especially during the Sakura blossom season, creating a serene atmosphere.

It was all superb.

The room at this hotel was the biggest we have stayed in so far in Tokyo. It was clean and nicely furnished. The hotel offers generous amenities and the staff was helpful and accommodating, letting us check in early when my husband was not feeling well. We will definitely consider staying here again on our next trip to Tokyo.

Felt very relaxed, no reason to complain.

The room was spacious and had a wonderful view of Tokyo Tower. The location was very convenient, close to the JR station, making traveling around the city easy. The staff treated us with great hospitality, making our stay even more enjoyable.

Breakfast selection could be improved with more vegetarian options.

The hotel rooms were spacious and had more room than other hotels I've stayed at in Japan. The beds were longer, which was a pleasant surprise as most business hotels have short beds. The location was convenient, with a 5-minute walk to the train station and easy access to the airport. There were plenty of restaurant and cafe options nearby, and the staff were friendly and spoke English. The free wifi was also a plus.

Totally recommend this hotel.

We were amazed by the spacious and well-designed rooms at The Prince Sakura Tower Tokyo, Autograph Collection. The beds were huge and comfortable, and the bathroom was top-notch with excellent water pressure. The hotel's location near Shinagawa Station made it incredibly convenient to explore Tokyo and catch transportation, including the Shinkansen and metro. The tea/coffee restocked daily, and the turndown service added a nice touch to our stay. we highly recommend this hotel for its superb service and fantastic amenities.