The room was beautiful with a traditional Japanese sleeping experience, complete with futon mattresses and cozy pillows. I was pleasantly surprised by the separate toilet in the bathroom, a rare find in Japan. The hotel's proximity to Ueno Station and Akihabara made exploring Tokyo incredibly convenient. I highly recommend this hotel for a fuss-free and enjoyable Tokyo city experience.

the rooms were spacious by local standards and clean. the staff graciously accommodated our request to switch to a western room. the location was convenient with easy access to public transportation and nearby convenience stores. the staff was professional and offered free bath goodies at check-in. it was a great value hotel with comfortable beds and helpful staff.

The hotel is conveniently located near Family Mart, making it easy to grab snacks or drinks. The front desk staff are friendly and helpful, providing excellent service. The neighborhood is quiet, ensuring a peaceful stay. Additionally, the hotel offers a free lounge for guests to relax and unwind.

Felt very secure, no reason to complain.

Excellent location, close to train stations, easy access to attractions, many nearby restaurants, small but clean room.

Can honestly say there wasn't anything not to like.

This hotel is a great choice for those on a budget, as it offers excellent value for money. The prices are reasonable, making it a wallet-friendly option for travelers. The hotel's attention to detail is also impressive, ensuring that guests have a comfortable stay. The location adds to its appeal, as it is situated in a quiet residential area near several subway stations. This makes it incredibly convenient to explore the central parts of the city without any hassle. Additionally, the hotel is within walking distance from a train station where you can catch the direct train to Narita International Airport, making it incredibly convenient for those with early or late flights.

Everything was satisfactory, nothing to complain about.

Great location, close to multiple metro lines, making it convenient to explore the city. Cosy room with all necessary amenities provided, including slippers and pyjamas. Cleanliness was impressive. Friendly staff and check-in gifts added a nice touch. Highly recommended for its value.

Great location, close to public transportation and popular attractions. Lots of restaurants, shopping malls, and cosmetic shops within walking distance.

Room was too small, barely enough space to move around. The Wi-Fi connection was unstable and kept disconnecting.

Had a great Xmas experience at a budget hotel located near the subway station. the rooms were well-equipped with all basic necessities, clean and comfortable. the location was great as it had easy access to shops and restaurants, and was walking distance from the park. Best of all, you could have a hot breakfast for an affordable price.

The rooms were a tad small, and the pillow was not comfortable. the hotel is also located on a side street which makes it a bit difficult to find.

Warm Welcome: The staff members at the hotel were incredibly friendly and accommodating. They made us feel like VIPs, greeting us with big smiles and eager to assist us with anything we needed. It was as if we were celebrities arriving at a red carpet event!

Language Barrier: The only downside we experienced during our stay was the language barrier. While the staff tried their best, their proficiency in English was limited.

The hotel's location is perfect for enjoying Hanami in Ueno Park. It's conveniently situated next to the park, allowing for easy access to the cherry blossoms. Additionally, the hotel is in a great location for exploring the city, with multiple train lines nearby, including the JR station and various metro lines. This made it incredibly convenient to travel to different parts of the city without the hassle of transferring trains. The cleanliness of the hotel was impressive, and the staff were helpful and friendly.

Nothing, it is perfect.

Our recent stay at Ueno First City exceeded our expectations. The accommodations were clean, comfortable, and equipped with all the necessary amenities. The delicious Japanese-style breakfast provided a delightful culinary experience. We were also impressed by the convenient late-night check-in option. The hotel's location near train stations and popular attractions made exploring Tokyo effortless. Despite a minor issue with the wifi in some rooms, we had a pleasant and memorable stay. we highly recommend Ueno First City Hotel.

The staff was friendly and helpful, and the traditional Japanese breakfast was excellent. The hotel's location near Ueno Park and subway stations made it easy to explore Tokyo's central areas. Plus, the rooms had all the necessary facilities and a touch of traditional style. Highly recommended.

Can recommend this hotel.

The hotel's location is fantastic, with several subway stations nearby, making it easy to explore all of Tokyo. It's also conveniently close to Ueno Park and the Ameyo-yokocho market. The staff is friendly and welcoming, always ready to assist with any requests. The rooms are comfortable and well-equipped, with amenities like toothbrushes and hair products provided. The breakfast is delicious, offering a taste of authentic Japanese cuisine. The hotel also has a self-serve coin laundry, adding convenience for guests.

The wifi signal in some rooms can be weak, especially around the bed area.

The room size was comfortable, with spacious twin beds. The location was convenient, close to train lines and shopping areas. Wi-Fi and kettle provided in the room. Easy access to Narita airport.

Couldn't fault.

Convenient location with easy access to public transportation. The room, although small, was clean and comfortable. The hotel provided a shuttle bus service to the airport and nearby mall, which was very convenient. Despite a few minor drawbacks, overall I would recommend this hotel.