The location was incredibly convenient, being very close to both Universal Studios and the train station to the city center and Osaka Aquarium. The hotel facilities were impressive, with spacious and comfortable rooms, beautiful decorations, and a fun Minion theme throughout. The breakfast buffet offered a wide variety of choices and was highly recommended. The staff members were extremely helpful and friendly, always ready to assist with any requests or inquiries.

Almost perfect, no major complaints.

We got great value for our money with an affordable room rate for our family. The proximity to Universal Studios Japan was perfect, just a short walk away. The staff spoke English well and were very helpful throughout our stay.

The food for breakfast could be improved, with clearer signage for the queues and better quality of food.

I recently stayed at Hotel Universal Port for a few nights during my visit to Universal Studio Japan. The hotel's location was incredibly convenient, being just a short 3-minute walk from the park and Universal City station. The cleanliness of the hotel and the helpfulness of the staff were outstanding. The room was spacious and had everything we needed, including special amenities like slippers for kids and a relaxing body patch. The unique theme decor added to the overall experience, and the complimentary breakfast was a delightful treat. I highly recommend this hotel.

Great location! Just a hop away from Universal Studios Japan. The breakfast buffet had enough options to feed a small army. Loved the natural light flooding in through the huge windows!

Wow, the breakfast menu had such mind-blowing variety! I mean, who wants to eat the same scrumptious food every single day?

This place was excellent, being right across the street from the theme park and the huge dining precinct on the opposite block. The location was great, as the train station was only a 5-minute walk away. The staff were extremely helpful and friendly, making me feel welcome throughout my stay. The room was clean and comfortable, with good natural light, and the amenities provided were of high quality. The service, including room service and housekeeping, was top-notch. The hotel also had a variety of facilities, including a restaurant, bar/lounge area, and snack bar, ensuring that all my needs were met.

I recommend this hotel to anyone seeking a luxurious and comfortable stay.

Excellent hotel, great staff. Welcoming and helpful. Convenient location near Universal Studios and Metro station. Comfortable beds and nice bathroom. Amazing view of the bay. Good breakfast options. Honest and enthusiastic staff. Easy access from the airport.

Nothing for me.

Wonderful location, helpful staff, great room and bathroom, convenient ticket purchase, amazing view, comfortable amenities.

Can honestly say there wasn't anything not to like.

We absolutely loved staying at this luxurious hotel. The location was perfect for us, as we wanted to visit Universal Studios. It was so convenient being able to walk to the park and also to the train station. The staff here were incredible - so friendly and accommodating. They helped us with all our questions and even allowed us to buy our Universal Studios tickets directly from them. The room was spacious and modern, and the amenities provided were top-notch. We felt so comfortable and pampered during our stay.

We would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. It's perfect for families, as the rooms are spacious and the hotel is located near Universal Studios.

Our room at Universal Port was spacious and comfortable, perfect for our family of three. We loved waking up to the beautiful view of the river every morning. Additionally, the location was excellent for accessing Universal Studios, just a short walk away.

The hotel's proximity to the park made it incredibly convenient for our family. The rooms were spacious, clean, and quiet, providing a comfortable stay for all four of us. We also enjoyed the variety of Universal movies available on the television channels in our room. The breakfast buffet had a great selection, especially for Japanese cuisine. Purchasing park tickets at the hotel was a breeze, allowing us to start our day at Universal Studios Japan right away. Additionally, the nearby restaurants and shops added to the overall enjoyment of our stay.

We highly recommend this hotel.

Large park-facing rooms with ample bathroom products. Kids-friendly Minion theme, staff were helpful and provided balloon animals for the children. Convenient location with short walk to Universal, restaurants, and ferry port. Recommended for families. Laundry and massage services available.

The room was immaculate! Great size for Japan standards and fully prepared for our family of 4. Breakfast buffet had a good spread. Love the awesome Japanese toilet.

Felt good, no complaints at all.

We loved staying at this place! It is located in a fantastic area with easy access to public transport links, making it perfect for those who want to explore the city. The service was incredible, with room service, housekeeping, and shops on site. The room amenities were top-notch, including heating, air conditioning, tea and coffee facilities, in-room safe, and a flat-screen TV. The staff here were extremely friendly and accommodating, making us feel welcome right from the start.

The bottom line is that we recommend this hotel to all.

our valentine's day stay at a hotel in osaka was unforgettable, but Hotel Universal Port made it even more special! The location, staff, amenities, and cleanliness were all excellent. We loved the short walk to universal studios and the impressive bathroom with its deep bathtub and provided bubble bath. The hotel itself was beautiful and our children loved the dinosaur and minion themes. We would definitely stay here again!

No balcony

Excellent location, close to Universal Studios and train station with easy access to shops and restaurants. Convenient on-site shop and restaurant with a variety of snacks and dining options. Enjoyed a delicious and diverse breakfast selection, perfect for those who prefer non-Japanese breakfast options. Friendly and helpful staff, always available to assist when needed. Impressed by the toiletries provided and loved the unique feature of the toilet seat. Stayed in a room with a beautiful view of the bridge, especially stunning at night.

Felt extremely welcomed by the staff, who went above and beyond to ensure a pleasant stay. Nothing was too much trouble.