The hotel was new and modern, with stylish decorations and a cozy atmosphere. The staff was friendly and welcoming, always greeting us with a smile and offering assistance. We appreciated the complimentary toiletries and the fact that we could request breakfast to be delivered to our room. the location was convenient for exploring the city, with multiple transportation options available.

Our room was smaller than expected, and it was a tight squeeze for our family and luggage. the noise level was higher than anticipated, with street sounds and other guests easily heard in our room.

The hotel is conveniently located near the entertainment district, making it easy to walk to the center, parks, and enjoy the bustling nightlife. The rooms are spacious and comfortable, with separate toilet and shower rooms. The friendly staff provides excellent service, offering amenities such as pajamas, toothbrushes, and towels. The breakfast is delicious and delivered to your room, using local products. it's a great choice for a relaxing stay with all the necessary facilities.

The communication with the staff can be a bit challenging at times.

Unwind Hotel&Bar in Sapporo was a delightful stay for us! The family suite was spacious and perfect for our family of five. The bunk beds were a hit with the kids. The bedding was clean and comfortable. We were pleasantly surprised by the amenities in the room, including a stove and toaster. The separate toilet and shower were convenient. The air conditioning kept us comfortable throughout our stay. The location was great, with easy access to the subway station. The breakfast, delivered to our room, was delicious and different every day. The staff was friendly and accommodating. we highly recommend Unwind Hotel&Bar for a fantastic stay in Sapporo!

The rooms are spacious and well-designed, providing a comfortable stay for vegetarians and vegans. The breakfast offers delicious options for those with dietary restrictions. The hotel bar's incredible roof terrace is a great place to enjoy complimentary wine/soft drinks and meet fellow guests. The location is downtown, close to nightlife, yet the rooms remain quiet, ensuring a good night's sleep. The staff goes above and beyond to make guests feel welcome, with a welcome drink upon arrival and efficient check-out. For a tour guide, speak to Haruka!

Felt cozy, no complaints whatsoever.

The room was spacious and comfortable, perfect for a family of four. The breakfast, with different soups each day, was delicious and delivered to the room. The mobile check-in saved us time and the rooftop bar had tasty drinks. The staff were friendly, and the hotel had a stylish decor and high-quality amenities.

Couldn't find any faults at all.

Great value for money, amazing location near the subway station. The friendly staff went above and beyond to ensure our stay was comfortable. The rooms are well-appointed with basic amenities, cozy couch, and a kitchenette. The delicious breakfast served in-room with soup was a hearty start to the day.

All was okay; no major improvements needed.

We had a fantastic stay at this hotel. The rooms were surprisingly spacious with a cozy and warm vibe. We loved that it had bunk beds and two queen size beds, perfect for our whole family. The small kitchen area was a great convenience for making tea and coffee, and it had a fridge and a full set of dishes and cups. The hotel's cleanliness was commendable, and the staff was incredibly cheerful and easy to talk to. The location was very convenient, being very near a subway station that linked us to the rest of the transport network. We also enjoyed the delicious breakfast delivered to our room each morning.

Didn't dislike anything about the property.

Convenient location near restaurants, shopping, and subway. Friendly staff and cool design. Complimentary breakfast with refreshing options. Comfortable and spacious rooms. Rooftop bar with free wine during certain hours.