Beautiful ryokan, spacious villa, Mandarin-speaking staff, nice onsen area, welcoming and pleasant staff.

Not one thing.

I recently stayed at this luxurious hotel nestled in a hillside retreat. The location provided breathtaking views of the surrounding nature, creating a truly serene and peaceful atmosphere. The accommodations were spacious and private, allowing me to relax and unwind during my stay. The staff were incredibly friendly and attentive, ensuring that all of my needs were met. The highlight of my stay was the delicious and well-presented multi-course dinner meals, which showcased the finest local produce. this hotel exceeded my expectations and provided an unforgettable experience.

I highly recommend this hotel to everyone.

Clean and nice accommodations. Good food and excellent service. Mandarin-speaking staff and spacious villa. Yufuin's onsen area is beautiful. Amenities and Wi-Fi are reliable.

During our romantic escape, we thoroughly enjoyed the luxurious onsen facilities at this retreat. The separate toilet and onsen area in our room ensured cleanliness and convenience. The spacious accommodation provided us with plenty of room to relax and unwind. Additionally, the strong and steady WiFi allowed us to stay connected throughout our stay.

The hotel's location was a bit far from the main sightseeing points, which may not be ideal for those looking to explore the area. Additionally, communication in English was quite poor, making it difficult to arrange transportation and communicate with the staff effectively.

The staff spoke Mandarin, the villa was spacious, and Yufuin is a nice onsen area. The owner offered to be our translator and accompanied us to the hospital. The dinner and breakfast exceeded our expectations. The place was comfortable and peaceful, with a wonderful private onsen. The driver provided excellent service. The room and food were fantastic. The English-speaking staff explained the menu and the house was new and stunning. A highly recommended stay.

The staff at this hotel were incredibly friendly and helpful, going above and beyond to ensure a comfortable stay. Their English proficiency was a pleasant surprise, as they were able to explain the delicious meal in detail. The clean and spacious rooms had stunning views of the mountains, offering a peaceful and relaxing atmosphere. The private onsen was a fantastic addition, perfect for unwinding after a day of exploring the natural beauty.

All was good.

My family and I had an excellent experience at Yufuin Tsubaki. The staff was incredibly helpful and went above and beyond to assist my dad, who had a back problem during our stay. They even accompanied us to the hospital and acted as translators. The dinner and breakfast were delicious and exceeded our expectations. The accommodations were comfortable and peaceful, and the private onsen was a wonderful bonus. I highly recommend Yufuin Tsubaki.

We had an amazing Ryokan experience at Yufuin Tsubaki! The meals were superb, especially the multi-course dinner and traditional Japanese breakfast. The staff was friendly and helpful, and the lead-staff/manager spoke good English. Our room had a beautiful view of the Yufuin mountain from the patio and private onsen. The room itself was spacious, clean, and had great amenities. we highly recommend this hotel for a peaceful and relaxing retreat.

I recently stayed at a charming ryokan nestled in the mountains, just outside the city. The location offered a peaceful retreat, surrounded by nature. My room had a breathtaking view of the mountain, which I could enjoy from the private onsen. The staff was friendly and provided excellent service, ensuring a comfortable and relaxing stay. The traditional Japanese meals were a highlight, with delicious breakfast and dinner options. The cleanliness and amenities were top-notch, creating a truly enjoyable experience.

I found that the ryokan was a bit far from the main sightseeing points, requiring a car or transportation to get around.

Amazing views, private accommodations, wonderful meals, helpful staff, fluent English-speaking staff.

No complaints.