Excellent receptionists, friendly and helpful. Nice sitting areas, both inside and in the garden. Good food in the restaurant. Convenient location near the airport but still quiet. Comfortable rooms with a pleasant atmosphere. Shuttle service to and from the airport included. Sauna area is enjoyable. Good customer service, assistance with organizing trips.

Not obvious to find.

Spacious rooms, friendly staff, and convenient location between airport and downtown. Open 24-hour reception, no early check-out required. Free usage of nearby pool and restaurant with good food. Reliable free wifi.

The hotel is located in a lively neighbourhood in the centre of the city, making it convenient for exploring Almaty. It's just a short taxi ride away and the fares are quite cheap. The area is bustling with activity, with plenty of shops, restaurants, and bars to choose from. The rooms are clean and comfortable, with spacious layouts and modern bathrooms. The staff is friendly and responsive, always ready to assist you with any request. The breakfast provided is basic but sufficient, offering a variety of options to start your day. Additionally, the hotel offers facilities such as an outdoor pool and sauna, providing guests with opportunities for relaxation and enjoyment.

It would be nice if the hotel had a wider selection for breakfast, offering more choices to cater to different preferences.

I enjoyed the spacious room and comfortable bed. the free shuttle to the airport was a great advantage that saved me some money. the staff members were nice, welcoming, and did their best to communicate with me.

During my Easter stay, the location was not ideal for me as it was far from any Easter celebrations or events. the noise from the street was very disruptive and made it difficult for me to sleep at night.

A hidden gem with friendly service

We had the misfortune of a motorcycle problem during our stay at a hotel. However, the staff at Saraichik Hotel went above and beyond to help us, showing true dedication to their guests. The rooms were fantastic, the food was excellent, and the staff spoke English well. Despite a few drawbacks mentioned in other reviews, we highly recommend this hotel for its hidden gem quality and the friendly service provided. our experience at Saraichik Hotel was memorable and we would definitely recommend it to others.

The hotel staff were incredibly friendly and helpful, always ready to assist with any requests. They made sure that I had a comfortable stay and even reminded me to have breakfast every morning. the location of the hotel was also convenient, situated between the airport, city center, and leisure areas. It was easy to navigate to different places with the help of a map.

The water in the bathroom was either too hot or cold, making it difficult to achieve a comfortable temperature. some of the facilities, such as the pool, billiard, and gym.