This hotel was such a great find! The value for money is unbeatable with spacious rooms and a comfortable bed that ensured a good night's sleep. The staff were incredibly friendly and helpful, and their ability to speak English was a bonus. The hotel's location was also convenient, with easy access to public transportation and the city's main attractions. And let's not forget the breakfast spread, which offered a good variety of options to start the day.

Just one minor hiccup, but overall everything was fantastic.

The hotel had a great location, close to the city center and easily accessible via public transportation. the room was spacious and comfortable, with a comfy bed and nice air conditioning. the breakfast spread was good and included in the room rate, which was a plus.

The hotel is conveniently located, with good public transport connections and only a short walk from the city center. The rooms are spacious, with comfortable beds and clean sheets. The staff is friendly and helpful, with some able to speak English. The bathroom is clean and there is air conditioning in the rooms. The breakfast spread is good, with a variety of options available.

Receptionist friendly. Big rooms. Comfy bed. Good location. Nice air-con. Good breakfast.

Nothing at all.

During my stay at Union Plaza, I was impressed by the spacious room and comfortable bed. The bathroom was large and clean, making it a pleasant experience. I also appreciated the good location, with easy access to the city center and public transportation. The breakfast included in the room rate was satisfactory, although it could have had more variety. I had a pleasant stay at Union Plaza and would recommend it to others.

Convenient location near city center, walkable distance to Baiterek Monument. Large, air-conditioned rooms. Next to market and affordable grocery store. Flexible check-in time based on arrival. Friendly, English-speaking staff.