The location of this hotel is excellent! It is conveniently located next to a subway stop, making it easy to get around this city. The hotel facilities, such as the gym and swimming pool, are top-notch. The cleanliness of the rooms is impeccable. Additionally, there are many eateries and cafes in the basement, providing plenty of dining options right at the hotel.

Cannot find any fault.

I had a great value for my money at Lotte City in Seoul. The room was comfortable and had plenty of space, and the staff were friendly and helpful. The location was fantastic, with easy access to the subway and nearby restaurants.

The breakfast option could have been improved with more variety.

The room was spacious and comfortable, with a great view from the giant window. The hotel staff were friendly and helpful, and the location was very convenient, just a half-minute walk from Gongdeok station.

Not obvious to find.

I have to say, I got excellent value for my money at this hotel. The room was clean and cozy, with a nice view of the streets below. The location couldn't have been better, right next to the Gongdeok Station and with plenty of restaurants and shops nearby. The staff were incredibly friendly and helpful, making my stay even more enjoyable.

Hotel breakfast could use some improvement, maybe adding more variety to the options.

Good location, clean room, and convenient with supermarket and shops on lower floors. Connected to subway station. 7/11 and coffee shop at entrance. Helpful staff translated and shipped passports. Swimming pool available, although noisy and crowded. Overall enjoyable stay with mom.

Convenient subway access, luxurious and quiet rooms, early check-in, friendly staff, great view.

Could not be improved.

The luxurious and comfortable room was perfect for our romantic escape. We also enjoyed the spectacular view from a high floor. the swimming pool was a nice temperature and super refreshing. It was great to have a convenience store and bookstore right in the lobby, and the hotel’s location was perfect for exploring the city.

There were a few minor things that could be improved. the room service and laundry facilities were a bit overpriced.

Lovely Affordable Stay at a Great Location

We chose this hotel for its great location and were not disappointed! The swimming pool was clean and not too crowded, perfect for a relaxing dip. The bed was comfortable, and we loved the bedding. Although there were a few minor drawbacks like noise from outside and small water bottles, overall we had a wonderful stay. We would definitely consider going back to Lotte City for another visit. I highly recommend this hotel for its affordability, location, and enjoyable amenities.

I was pleasantly surprised by the impeccable service at Lotte City. When I left my laptop in the room after checkout, the staff went above and beyond to arrange for it to be delivered to me at the airport. The room itself was comfortable for me and my family, and the breakfast was absolutely delicious. Despite a few minor issues mentioned in other reviews, I would definitely recommend this hotel for its excellent service and amenities. I had a great stay and would consider returning in the future.

This hotel boasts an incredibly convenient location, situated literally above a subway station. The Gongdeok subway station, which has a direct approach from Incheon Airport, makes it easy to access the hotel without any hassle. I loved being able to walk right out of the B1 elevator and step into the subway station or visit the nearby shops and eateries. The hotel staff provided exceptional service, with English-speaking employees at the front desk who were always ready to assist. The rooms were well-maintained and offered a fabulous view, especially those located on the higher floors. The attention to detail was evident, with amenities like an armchair and ironing equipment provided for extra comfort and convenience. In terms of cleanliness, the housekeeping team did an excellent job, ensuring that the rooms were spotless. Lastly, the breakfast, which included a variety of European cuisine, was a delightful addition to the stay and was included in the overall package.

All aspects of this hotel met or exceeded expectations.

This hotel is amazing! It's literally above a subway station for easy access to the city and has a small shopping center below. The staff is incredibly helpful and the housekeeping is excellent. The rooms are modern, clean and have a fabulous view. The attention to detail is impressive, like the great armchair and the breakfast with European cuisine included in the price. Best value for money with 3 months notice in advance.

No negatives, everything was perfect.

The hotel is conveniently located near the subway station, making it easy to travel to popular tourist destinations. The room was comfortable and cozy, with a spacious bathroom and a relaxing bath tub. The staff were friendly and the breakfast offered a variety of Asian and Western options for a satisfying start to the day. The hotel also had an indoor pool for those who enjoy swimming laps.

The lunch buffet could have better food standards in relation to the price paid.

The hotel had convenient access to transportation, with direct connections to the subway and airport rail station. The facilities were modern, with spacious rooms and great views. The staff was professional and accommodating. The hotel was located near a vibrant food street, offering an authentic local experience.

Nothing.

The location of the hotel was great, with easy access to the subway station and nearby attractions. The convenience of having a supermarket and restaurants in the same building was a plus. The staff was friendly and helpful, making our stay comfortable and enjoyable.

One drawback was the smoking smell in the elevator, which was unpleasant. We also didn't have a good view from our room.

The subway station convenience. Flexible check-in. Great staff service. Immaculate and comfortable room. Luxurious and quiet ambiance. Fantastic view from high floor. Brilliant location near eateries. Excellent breakfast options

Can't fault the property in any way.