Amazing view, club lounge access, superb staff, nice pool, top quality rooms, great location.

Couldn't find any faults at all.

Convenient location with a connected department store for shopping. Good facilities and helpful staff. Subway station in the basement. Great views and breakfast variety. Close to stadium for baseball fans.

During my recent stay at Sheraton Seoul, I had the pleasure of experiencing their exceptional service firsthand. The staff went above and beyond to ensure my comfort and satisfaction throughout my visit. One particular instance that stood out was their prompt and efficient response when I encountered a fearless spider in the bathroom. They quickly took care of the situation, allowing me to continue my stay without any further disturbances. This attention to detail and commitment to guest satisfaction truly impressed me. I highly recommend Sheraton Seoul for its excellent service and dedication to guest needs.

We loved the convenient location of this hotel, as it was right next to a train station and also near a subway station, yet it was very quiet. The cleanliness of the rooms and the entire hotel was impressive. The staff were friendly and provided excellent service. The hotel facilities, including the pool and sauna, were top quality.

Not one thing.

Stayed at the Sheraton for my birthday weekend celebration with friends and it was amazing! The lobby on the 41st floor offers breathtaking city views, while the staff were welcoming and accommodating. The room was spacious, with a beautiful view and a luxurious marble bathroom. The breakfast buffet at the Feast restaurant was memorable, with a variety of delicious dishes. had a fantastic stay and would definitely recommend this hotel.

Experiencing luxury at this hotel has been amazing. The exclusive amenities like private facilities and restaurant were exceptional. The service provided by the staff was impressive and personalized. The room advantages were grandeur and fulfilling. The swimming pool was clean and well-maintained. The location advantages were convenient with access to the subway and shopping.

There was a minor issue with the bar/lounge area, which could be improved to provide a more cozy and welcoming atmosphere. Despite this, I would still highly recommend this hotel for anyone looking for a luxurious and comfortable stay.

Convenient location for shopping, dining, and baseball. Helpful staff. Nice pool and spacious rooms. Good buffet at Feast restaurant.

Exceptional view, kind staff, large rooms, convenient location, English speaking staff.

Nothing.

Convenient location with easy access to key attractions. Comfortable and well-appointed rooms. Great views from the room and the hotel's restaurant. Friendly and helpful staff.

The elevator system was inefficient and waiting for the express elevators was frustrating. Small lobby area and check-in process was confusing.

I recently stayed in a hotel that exceeded my expectations. The breakfast buffet had a great variety of fruits, hot food, and even a halal corner. The spacious high ceiling restaurant offered an excellent view of the city. the gym and sauna made for a relaxing vacation.

The egg station failed to deliver on the request for a cheese and onion omelette. the cereal lacked diversity, and there was no muesli or Bircher muesli.

The hotel is conveniently located near Seoul subway station, making it easy to access the city center and other attractions. The rooms are spacious and well-appointed, offering beautiful views of the skyline. The staff provides excellent service, with friendly and helpful attitudes. Guests can enjoy a delicious breakfast on the top floor while enjoying the stunning city view.

One reviewer mentioned a delay in refunding their deposit, suggesting that the hotel may have some issues with their payment process.