During my recent stay at Four Points By Sheraton, I was pleased with the strategic location of the hotel. It was conveniently close to the Desaru highway toll, making it easy for us to find. The room was modern and clean, with all the necessary amenities. I particularly enjoyed the strong flow of water from the shower head, giving me a refreshing experience. Additionally, the hotel had a well-equipped gym and a nice open-air swimming pool, although we didn't get a chance to try it due to the rain. There were also many cafes and restaurants nearby, which pleasantly surprised us with their quality.

The location of the hotel is quite convenient as there are a variety of shops, cafes, and coffeeshops just a stone's throw away. Additionally, it is quite near to the firefly seafood area and Desaru Coast, although it is not located by the beach side. The rooms are spacious, clean, and well-decorated, with comfortable beds. The pool is also pleasant for a relaxing swim. Furthermore, the staff is pleasant and always willing to help, providing clarifications and assistance when needed.

The parking areas should have some roofing to protect cars from bird droppings.

I had a fantastic stay at this luxurious hotel. The location was perfect, just steps away from the beautiful beach. The room was spacious, clean, and fully equipped with all the amenities I needed. The staff provided exceptional service, fulfilling my special request for a birthday decoration and even surprising my husband with a slice of cake. The indoor swimming pool was a great place to relax and the fitness center had all the necessary equipment. The restaurant served delicious food, and the unlimited breakfast options were a treat. I highly recommend this place for a comfortable and enjoyable stay.

I would recommend this hotel to my family and friends.

The hotel staff was friendly and welcoming during our Christmas stay. We were delighted to receive complimentary cake and mini room decorations. The location is great, with many local eateries and a supermarket within walking distance. We also enjoyed the provided shuttle bus service to the nearby beach. The room was spacious, well-cleaned, and furnished with new furniture.

The hotel service was a bit slow during our stay, especially during check-in and check-out. We had to wait for almost half an hour for the front desk to find our credit card deposit receipt.

Spacious, clean rooms. Comfy beds. Professional staff. Convenient location. Tasty breakfast. Good value.

Nothing, all was good.

The room was clean and had a powerful aircon. The breakfast and buffet dinner had a great selection of food. The shuttle service was convenient, although it could have been more frequent.