I had a wonderful stay at this luxurious hotel. The staff were extremely polite and communicative, always checking in with me to ensure my needs were met. Another great aspect of this place is its proximity to a convenient shopping mall where you can find anything you need. Additionally, the breakfast buffet offered a wide variety of options, satisfying even the pickiest of eaters. I highly recommend this hotel for its enhanced comfort, quality services, and convenient location next to a shopping mall.

I believe the hotel has the potential to exceed expectations in terms of customer service. In this case, the manager seemed unaware of the matter.

Small and cosy room with a comfortable bed. Sea view room has a distant view of the sea, but obstructed by rooftops. Limited pillow selection but housekeeping can provide alternatives upon request. Convenient location near bridges and ample parking. Great breakfast with a variety of delicious options and free flow of tea. Accessible to Queensbay mall and USB ports available at bedside tables. Vegetarian/vegan food options served during breakfast.

We had a very cozy stay at a hotel in a good location next to a mall. The hotel staff, especially Mr. Amran from the front desk, were incredibly helpful and made us feel at home. The breakfast was delicious, and the waiters were polite and cheerful. The hotel and rooms were very clean, and the WiFi internet was fast and reliable. we would definitely recommend this hotel for its excellent location and friendly staff.

The hotel offered complimentary fast Wi-Fi, which was a huge plus for my business trip. They also provided a large spread of breakfast to start the day off right. the hotel is strategically located near a huge mall, making it convenient for dining and shopping. Another advantage was the spacious rooms, providing enough space to work comfortably.

The hotel's check-in time of 2 p.m. was quite late for me, as I arrived earlier in the day. it would have been better if the hotel was linked to the mall or had a covered walkway, as I got caught in the rain on my way there.

Comfortable bed, good room size, convenient location, helpful staff, good environment.

Almost perfect.

The hotel is conveniently located near a shopping centre, making it easy to find eateries and grab a bite to eat. Getting around the island is a breeze, with taxis or Grab services readily available. Plus, it's a short distance from the airport, perfect for those looking for a quick and hassle-free journey. The rooms are modern and clean, with USB ports conveniently placed by the bedside tables. The breakfast offers a variety of options, including vegetarian and vegan dishes.

The parking at the hotel is limited, but there are plenty of roadside parking options nearby.