The location of this hotel is unbeatable, just a short walk from KLCC and the shopping area. The staff are extremely friendly and helpful, making sure guests feel welcome and well-taken care of. The breakfast spread is excellent, with a wide variety of options including delicious scrambled eggs. The swimming pool changing room is top-notch, stocked with luxurious L'occitane products.

The swimming pool can get crowded at times and cleanliness needs improvement, as mentioned in one of the reviews. However, the poolside bar is decent and still provides a relaxing atmosphere for guests to unwind.

The hotel is in a convenient location next to KLCC park & KLCC shopping centre. It is also close to the station, making it easy to get around by car or public transport. The rooms have high tech toilets and calm lighting, and the staff are warm and accommodating. Additionally, the breakfast offers a great selection of food, including freshly blended fruit juice and delicious waffles.

The hotel parking can be confusing for first-timers.

I had an unforgettable stay at this incredible hotel. The moment I checked in, I was greeted with warm and attentive service. The staff made the check-in process a breeze, and within minutes, I had access to my spacious and well-appointed room. The amenities provided were exceptional, including the soothing bath salts for the luxurious bathtub experience. The breakfast spread was delicious, with a variety of dishes to choose from, including the mouthwatering Nasi Lemak. The location of the hotel was perfect, just a short walk away from KLCC. The wifi was strong and fast, allowing me to stay connected throughout my stay. Despite a few minor hiccups, such as the need for improvement in housekeeping and a limited number of devices for free wifi, the overall experience exceeded my expectations.

Friendly and helpful staff, great view and location, luxurious materials, amazing service, high-end amenities.

Nothing that I didn't like.

Great location next to KLCC with spacious and clean toilet. Friendly staff who provided convenient airport pick up and drop off service. Delicious in-room dining food with punctual delivery. Room is huge with good amenities, comfortable bed, and relaxing bath tub with warming bath salt. Perfect breakfast with excellent service and strong coffee.

My recent stay at this luxury venue was outstanding. the exclusive amenities were beyond my expectations, with the sauna, spa, and treatment room at their peak. the massages were the highlight of my stay. the infinity pool with a breathtaking view and sun loungers on the sun terrace provided relaxation and an incredible experience. the location facilities close to the city center and the restaurant inside the hotel are great.

The housekeeping staff didn't fulfill my request for the in-room breakfast on time, which caused a minor inconvenience.

Our business trip was fantastic! the breakfast buffet was delicious, and we appreciated the complimentary drinks offered upon arrival. the prime location made traveling to meetings a breeze.

The internet was unreliable, which made it difficult to complete work in our room. the staff seemed confused about some of our requests, which led to unnecessary delays.

We had an amazing stay with beautiful rooms, excellent cleanliness, and outstanding hotel facilities. The location was perfect, right across the street from the towers mall, making it convenient for us to explore the area. The staff went above and beyond to make our stay special, especially the friendly and accommodating reception. The breakfast was exceptional with a great selection and good overall food quality.

There was nothing we didn't like.