Location-wise, it's a great spot as it's in the heart of the city and just a short walk to the waterfront. Plus, there are plenty of restaurants and shops behind the hotel, making it convenient for dining options. The rooms are spacious and clean, with comfortable beds and HD TVs offering a good choice of channels. The staff, from the bell boys to the front desk, are all helpful and friendly, always willing to assist with any inquiries. However, the breakfast selection can be a bit limited and the portions are on the smaller side. Additionally, some rooms may have less desirable views, such as facing a parking garage or being situated between elevators, which can be noisy at times.

The room was excellent - comfortable bed, good facilities, and pleasant atmosphere. The croissant at breakfast was delicious. The location was central and convenient. The staff were polite and helpful. Free room upgrade upon request was a pleasant surprise.

Felt welcome, no reason to complain.

The location was good, with easy access to food in asia city. The room had a new feel and up to date appliances. The breakfast buffet had a delicious variety of food suitable for all ages. The staff were prompt and responsive to our needs. The room was very clean with great lighting and switches. The rooftop grill bar had a nice menu and there was a great selection of seafood restaurants nearby.

Not one thing.

Friendly staff, clean and spacious rooms. Beautiful function room setup for special occasions. Delicious food and excellent service. Impressed with hotel staff and would recommend to friends. Comfortable bed and nice rooftop swimming pool. Great location for restaurants and shops. Fantastic rooftop bar. Satisfied with the overall experience.

The hotel is conveniently located in the heart of the city, making it easy to explore the tourist attractions and everything Kota Kinabalu has to offer. It is in an enclosed area, ensuring a peaceful and secure stay. The rooms are beautiful and spacious, with comfortable beds and well-designed bathrooms. The staff is helpful and friendly, providing excellent service. The breakfast spread is delicious and offers a variety of options to choose from. Guests can also enjoy the swimming pool, perfect for a refreshing dip.

The breakfast buffet at Hilton was absolutely amazing. There were so many options to choose from and the quality of the food was top-notch. I especially loved the variety of the spread and the delicious dishes they offered. The room itself was spacious, modern, and clean, which added to the overall great experience.

I recently stayed at Hilton Kota Kinabalu for a week-long vacation. The hotel exceeded my expectations in every way. The bed was incredibly comfortable, and the room was spacious, clean, and modern. I especially loved the well-designed toilet and bathroom layout. The lighting in the room was just right, with a conveniently placed night light. The breakfast buffet was outstanding, offering a wide variety of delicious options. The staff were all incredibly helpful, friendly, and attentive. A special shoutout to Brandon Junny from Concierge, who went above and beyond to make our stay enjoyable. the hotel's exceptional service and attention to detail made our holiday truly unforgettable.

I can confidently recommend this hotel.

The hotel's elegant and classy design provided a luxurious experience. Upon arrival, I was greeted by friendly and attentive staff who ensured my needs were met throughout my stay. The exclusive amenities, including the outdoor rooftop pool, sauna, and massage services enhanced my relaxation and enjoyment. The room's modern technology and exclusive facilities contributed to the comfortable and enjoyable stay. The hotel's location was also advantageous, situated in the heart of the city center.

While the breakfast buffet was extensive with a variety of options, the local dishes did not meet the same standard as street vendors. The sambal nasi lemak lacked the authentic taste I had anticipated, and the hotel's attempt to "bland down the spiciness" for tourists was not successful.

The room was clean and had great lighting and switches. The rooftop grill bar had a nice menu and the breakfast had a great selection. The location was close to malls and offered a local seafood dining experience. The staff was incredibly friendly and helpful. The beds were extremely comfortable. The rooftop pool was lovely and the restaurant offered great drinks. The lobby and room had a grand and comfortable design. The breakfast had a good variety to choose from.

Felt like it was our own home, no complaints.