The hotel is conveniently located, with easy access to the airport and nearby shopping malls. Guests can enjoy being close to the KSL mall and various shopping centers. The rooms are comfortable, with a cozy bed and great breakfast options. The staff is friendly and accommodating, providing excellent service. the hotel offers various facilities and advantages for its guests.

Some guests have reported issues with cleanliness in the rooms, such as finding dirty objects in the bathroom and uncleaned coffee stains on the kettle.

Spacious rooms, great service, cleanliness, impressive facilities, central location, free wifi.

Nothing it was perfect.

Bright lobby ambience, refreshing beverage at front desk, friendly staff, complimentary cake for birthday, retro room interior, cool bathroom design.

We appreciated the complimentary breakfast and the fact that the hotel had a gym available for use. the location of the hotel was perfect, very close to many restaurants and shops. We also loved the beautiful city view from our room window.

Our stay was hindered by a number of issues. the carpets in our room were sticky and there was a bad smell coming from the toilet bowl.

Pleasant, smooth check-in. Value for money. During our recent stay at Mutiara, we had a pleasant and smooth check-in process, which made us feel welcomed right from the start. The value for money we received was excellent, as the hotel provided all the necessary amenities and services at a reasonable price.

Bright lobby ambience, refreshing beverage at front desk, friendly staff, complimentary cake for birthday, retro room interior.

From the moment we arrived, this hotel accommodated us with luxurious facilities and exclusive amenities. Our spacious room had private facilities and provided a stunning view of the city. the restaurant and bar area delivered delectable meals and cocktails while free breakfast was a significant perk of our stay here. the location advantages were also undeniable, with easy access to transportation.

Although the staff was friendly, their attention to detail was lacking, and minor requests were not promptly fulfilled.