This hotel offers great value for money. The prices are affordable, making it a budget-friendly option for travelers. The attention to detail in the rooms is commendable, with everything in good condition. The room I stayed in had a comfortable armchair, perfect for relaxing after a long day of exploring. The air conditioning worked perfectly, providing a cool and pleasant atmosphere. Additionally, the bed was incredibly comfortable, ensuring a good night's sleep. What impressed me even more was the fact that breakfast was included in the room rate, saving me both time and money.

All aspects of my stay at this hotel were satisfactory.

The hotel is conveniently located, with easy access to the heart of town and surrounding areas. Guests can easily reach nearby restaurants and a mall through Grab services. Additionally, the hotel is situated just opposite a beautiful Malay mosque, adding to the scenic view. The rooms are spacious and comfortable, providing a pleasant stay for families. The fast internet connection and polite reception staff also contribute to a positive experience.

There were some issues with cleanliness and attention to detail in certain areas of the hotel.

Good management. Super friendly staff. Spacious and clean super deluxe room. Accommodating for additional bed. Variety of food for breakfast. Prompt room service. Friendly and attentive restaurant staff.

All good.

Convenient location, easy check-in, adequate breakfast, cozy room for two. Spacious family room with clean toilet, complete toiletries. TV issues promptly resolved by reception. Air conditioning functions well. Beautiful lobby. Friendly staff. Recommended. Buffet breakfast offers variety and tasty options. Clean and neat room with basic amenities provided. Easy parking. Good view. Comfy bed and additional bed can fit without congestion. Clean and well-designed toilet. Wide array of food options for breakfast. Prompt room service with friendly staff. Convenient and hassle-free stay.

Had a wonderful Thanksgiving stay at a hotel in Batu Pahat. The hotel is conveniently located, and within walking distance from popular attractions. Rooms were spacious and clean, with friendly staff offering excellent customer service. Parking was limited, but sufficient, and easy to register with reception. The hotel lifts were quick and efficient, making it convenient to move around the building.

The food quality at the hotel restaurant could be improved. Fish and chips were soggy, and the breakfast food had an ordinary taste.

Efficient Problem Solving

During my stay, I experienced an issue with the air conditioning in my room. Despite reporting it to the housekeeping, the situation didn't improve. However, the hotel staff promptly addressed the problem and moved me to a different room where the AC worked perfectly. Their quick response and effective problem-solving skills made me feel valued as a guest.