The location was fantastic, with easy access to public transportation and nearby attractions. The showers were powerful and provided hot water, which was a nice touch. the common areas were great for socializing and meeting fellow travelers.

The rooms were quite small, with limited space for luggage and the beds were not very comfortable. The curtains did not fully cover the windows, which could be an issue for light sleepers.

The staff was incredibly friendly and helpful, going above and beyond to ensure our comfort. They even gave us a partial refund when we had to check out early. The location was perfect, with easy access to public transportation and popular tourist spots like Chinatown and the night market. The hotel facilities were great, with a cozy outdoor lounge and cooking facility. The rooms were clean and well-maintained, and we appreciated the filtered and hot water dispenser. The light breakfast of toast with margarine was a nice touch.

Nothing that we didn't like.

Friendly staff, 24-hour availability, helpful information, convenient location, easy airport access.

Nothing to complain about at all.

I stayed at Step Inn Guesthouse for 5 days and had a great time. The staff was friendly and helpful, creating a welcoming atmosphere. The bathrooms were clean and the hot showers were a pleasant surprise. I was grateful for the provided towels since I forgot to bring one. The location was convenient, with a convenience store and bus stop just a few minutes away. The common area and kitchen were spacious, and there was a free BBQ sometimes. great value for money and a good option for budget travelers.

Can't recommend highly enough this hotel.

I had a fantastic stay at a guesthouse in this city. The staff were very professional and down to earth, making the whole process and procedures easy to understand. They were always ready to help and went above and beyond to assist me with anything I asked for. The location of the hotel was great, near to public transportation, local shops, cafes, and restaurants. It was easy to explore the city from here. The premises were clean and well-maintained, and the common area was a great place to hang out with other experienced travelers. the staff, location, and cleanliness were the best aspects of my stay.

Nothing that I didn't like.

I had a wonderful time staying at this guesthouse. the atmosphere was warm and inviting, and the staff, who were knowledgeable workaway volunteers, were incredibly helpful. They made me feel welcome and provided great information about the area. the chill out area was a great place to meet people from all over the world and have interesting conversations. the location was also convenient, with easy access to nearby attractions.

Nothing that I didn't like. 😊

I had a fantastic stay at Step Inn Guesthouse! The staff were incredibly friendly and always ready to assist. The location was ideal, just a few minutes' walk from China Town and Botanical Gardens. The bathrooms were impeccably clean, the best I've seen in Malaysia. The free 24/7 coffee and cozy seating area were a great bonus for relaxing and mingling with other travelers. I highly recommend this hotel for its friendly atmosphere, superb location, and clean facilities.